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Why do applications keep crashing on windows

I have a Alienware aurora R7, and every time I try to open up apps such as: google, Microsoft edge, and more, they keep crashing . When buying new products such as a new hard drive and a new stick of ram, the applications still keep crashing, same thing goes for reinstalling windows, it still happens if I reinstall.

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Hi @djbobinvoi58016

Does it still do this if you get into BIOS and stay there or if you start Windows in safe mode? Note: WiFi doesn't work in safe mode, if you want to go online you need an Ethernet cable connection to the PC.

How much ram is installed and have you tried using only 2 modules (if 4 installed) at a time to see if a ram module is the cause of the problem? You may have to swap the pairing to prove that all of them are OK or not.

What speed ram is installed, 2600MHz or higher - max is 2933MHz?

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@jayeff I’ve purchased a new 8 gig ram dimm on Amazon and tested it on windows and the same error occurres, the same thing happens in safe more (with Ethernet)

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@djbobinvoi58016

How many ram modules are installed and are they all the same specifications?

Why did you buy a new 8GB dimm, was it to increase ram capacity or to replace a faulty module?

Which hdd did you replace/install as you mentioned a new hdd?

It wasn't the U.2 optane ssd was it?

See this link about what works in a u.2 port and also p.17 of the user manual about disabling the optane memory in case that's what's causing it all.

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@jayeff I bought the new ram stick and tested it to see if it was the other dimms causing the issue , but turns out the same issue is occurring even with the new stick. And I got a new 1TB drive, to replace the old (main) drive I had installed, at this point I think Its either a CPU or a motherboard issue

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@djbobinvoi58016

Does it stay on when in BIOS, you never mentioned whether it did or didn't?

Try downloading this free memory test program to a USB drive and boot from it to check if the memory is OK.

The program doesn't rely on Windows (or the HDD) to run.

It not only tests the memory but in doing so checks things associated with it e.g. CPU, power etc. also. To a degree anyway. if they don't work OK then the test won't either.

Just querying whther you're using a discrete GPU card or the integrated Intel graphics for video output? If using a separate GPU card try removing it and connect to the motherboard's video output port to use the integrated graphics just in case it's a GPU problem.

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