1 Stuck on Dell logo screen
Dell pc is stuck on Dell logo screen. f2 and f12 do not work.
I have already tried the following:
- Change ram and ram slots
- Removed CMOS battery for 1 minute and replaced it
- Removed all peripherals
The issue happened after I turned off the computer one day and now it won't turn on. Any suggestions?
It's stuck on this screen for hours.
UPDATE: When testing a new keyboard on a working computer the keyboard gets power. On this broken computer the keyboard, mouse, and other peripherals don't get power from any of the USB ports. Could it also be a mobo issue?
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Hi @blz657,
Start the PC and hold the Ctrl + Esc keys (both together) to see if you can get into BIOS at all?
- de jayeff