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Versión actual por: oldturkey03

Título:

Only turns on with the power cable

Texto:

The issue I have is it only turns on when the power cable is plugged in, if I take it out it turns off immediately. When I plug it in the white light shows on the charger but nothing shows on the screen, it will however power on when I press the power button. I replaced the battery but I still have the same issue. For an hour or so the new battery powered the device but didn’t charge, the back got a little warm and now it only powers up with mains power.

Dispositivo:

-Surface pro 5
+Microsoft Surface Pro 5

Estatus:

open

Aporte original por: Luke

Título:

Only turns on with the power cable

Texto:

The issue I have is it only turns on when the power cable is plugged in, if I take it out it turns off immediately. When I plug it in the white light shows on the charger but nothing shows on the screen, it will however power on when I press the power button. I replaced the battery but I still have the same issue. For an hour or so the new battery powered the device but didn’t charge, the back got a little warm and now it only powers up with mains power.

Dispositivo:

Surface pro 5

Estatus:

open