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Publicar: Respuesta a "Is my printer's fuser failing?"
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Votantes: rj713 , oldturkey03

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Pregunta

Is my printer's fuser failing?

I am troubleshooting a HP Laserjet P2015 printer. It is using an aftermarket toner cartridge. I purchased the unit used and have been able to use it with no problems for the last year.

Recently, when I print something, I can take my finger and smudge the ink on the paper. The toner flakes off very easily, even with documents printed days ago. I have tried different paper, but I haven't tried a different toner cart. I don't want to invest in a new toner cart only to find I have the same issue and wasted the money. My current toner cart has worked fine without issue for close to a year. It is about half full. I have removed it from the printer, cleared the paper path, and shaken the toner cart gently over a waste basket to ensure that the toner is settling evenly.

My first guess is that the fuser is starting to fail. If the unit is not getting hot enough, it wouldn't make the toner adhere to the paper properly during printing. Has anyone else experienced this issue with a similar model HP laser printer? If it is the fuser, I need to determine if it's worth investing in the parts to fix or a replacement fuser piece, or just buying a new printer. My investment limit is $50. Beyond that and I will use another printer and look for a suitable replacement.

Any suggestions? Thanks!


Rep: 688mil

Respuesta

Tough question because of the economics. For me, I weigh the cost of the toner vs a new machine with toner included. If the toner costs 80% of the price of a new machine and my old machine is out of warranty, I go for a new machine, preferably the same machine so I might be able to use the old one for parts. This has come about because the printer companies make their money on the inks and not the printers. Ten years ago a color laser printer was in the $1500 to $3000 for an entry level machine. Yes you fixed those machines and refilled the toners. Todays corporate philosophy makes waste almost mandatory. The new printers have lots of bells and whistles and are made as cheaply as possible. I still see Apple LaserWriter IIs and above working just fine after 15 years of service and 500,000 copies. The only problem has been networking the non-ethernet ones. I also still have some parts in inventory for some of those machines.