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Publicar: Respuesta a "How do I fix "iPad is disabled" error?"
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Votantes: Matt Gordon (Decisión de Administrador)

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Pregunta

How do I fix "iPad is disabled" error?

Hi,

In my tiny community, I'm known for fixing iPhones and iPads. The other day I got a very interesting iPad 2 (iOS 7.1) which has been totally disabled with wrong passcode tries. The owner swears she always entered the right passcode and it didn't unlock.

She even tried so long that now the iPad only says: "iPad is disabled. Connect to iTunes." When you connect the iPad to iTunes, it says it's locked with a passcode. Really? Who would've thought. :)

I even went to her place to connect the iPad to her computer because I naively thought the iTunes there will definitely say I should enter the passcode. Well it didn't. She of course doesn't want to lose all the data, because she obviously didn't back up this iPad in a very long time.

I'm playing with the idea of opening the iPad and disconnecting the battery. Do you guys have any experience with that? When I reconnect the battery and turn the iPad on, will it offer me a chance to enter the passcode?

All constructive opinions and questions welcome! :)


Respuesta

Hello Jan,

First off, DO NOT OPEN THE IPAD!

This is a very risky and unnecessary option. Simply turn the iPad off, hold the home button, and plug it into the computer. Continue holding the home button until the iTunes logo comes up. This is recovery mode; you can now restore the iPad without a passcode.

If recovery mode doesn't work:

Plug in your iPad to the computer and turn it off.

Hold the home button for three seconds.

Then, without releasing your lock button, hold the home button down as well for ten seconds.

Then, without releasing your home button, continue pressing just it for 15 seconds.

This is called DFU mode. Any questions, just let me know!

Hope this helps!