One of my dots has stopped working. When I plug it in the blue light spins but no sound, doesn’t list as online in the Alexa app. When I hold the action button I don’t get the orange ring anymore. Tried different outlets, it was literally working 10 min ago. I moved it to a new house, now these problems. I’ve tried multiple outlets , always the same problem. Plug in, blue ring spins, no connection sound, no response , no orange ring. Is there another way to totally reset?