If your device is freezing on one page your video driver may be outdated. Locate your video driver online and click on the option to update to the latest version. If this continues happening it may be due to your hardware in your computer not being powerful enough to run the applications that you may be attempting to run. For additional help, refer to the Asus K53E-BBR7 troubleshooting page at Asus K53E-BBR7 Troubleshooting.

If you are unable to hear audio when your headphones are connected to your laptop you should make sure your headphones are properly working by testing them with another audio playing device. If they are properly working, the audio jack in your computer may have become loose preventing you from hearing any sound. Look at the Asus K53E-BBR7 troubleshooting page at Asus K53E-BBR7 Troubleshooting for additional help. If your headphones and audio jack are both working correctly you may have an outdated audio driver. Locate the audio driver for your specific computer and install the latest update and firmware.

If you are noticing that your power adapter is functioning but your laptop is failing to charge, there may be an issue with your laptop’s charging port. The charging port often fails on this laptop due to excessive use. Refer to the Asus K53E-BBR7 troubleshooting page for additional information at Asus K53E-BBR7 Troubleshooting.