Hello ! Once upon a time, a friend gave me this keyboard, that was not working properly since day 1, and he got it...

Hi Cherrie Carse You'd have to be more specific about your problem : - Brand of Phone - Model - Cable Also, I suggest you edit your device since I don't believe the JBL Flip 3 qualify as " phone " :) You can buy phone charge cable from other sources, no need to go to your carrier.