If there's a crack in the screen, it cannot be repaired, the screen will have to be replaced.
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Check that there's no other problems with the laptop that may be causing the screen to malfunction by connecting an external monitor to the Thunderbolt port and check if it is working OK.
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Check that there's no other problems with the laptop that may also be causing the screen to malfunction by connecting an external monitor to the Thunderbolt port and check if it is working OK.
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If it is, here's the [https://dl.dell.com/content/manual84320372-xps-16-9640-owner-s-manual.pdf?language=en-us|owner manual] for the laptop.
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If it is, here's the [link|https://dl.dell.com/content/manual84320372-xps-16-9640-owner-s-manual.pdf?language=en-us|owner manual] for the laptop.
Go to p.59 to view the procedure to remove/replace the display assembly.
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Search online for [https://www.google.com/search?client=firefox-b-d&q=xps-16-9640+display+assembly|xps-16-9640 display assembly] to find suppliers that suit you best. (supplier examples only)
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Search online for [link|https://www.google.com/search?client=firefox-b-d&q=xps-16-9640+display+assembly|xps-16-9640 display assembly] to find suppliers that suit you best. (supplier examples only)
Hi @colt48981
If there's a crack in the screen, it cannot be repaired, the screen will have to be replaced.
Check that there's no other problems with the laptop that may be causing the screen to malfunction by connecting an external monitor to the Thunderbolt port and check if it is working OK.
If it is, here's the [https://dl.dell.com/content/manual84320372-xps-16-9640-owner-s-manual.pdf?language=en-us|owner manual] for the laptop.
Go to p.59 to view the procedure to remove/replace the display assembly.
Search online for [https://www.google.com/search?client=firefox-b-d&q=xps-16-9640+display+assembly|xps-16-9640 display assembly] to find suppliers that suit you best. (supplier examples only)