HP Chromebook 11 G6 EE Webcam Camera Module Replacement

Última actualización: January 8, 2024

45 minuto - 1 hora

Moderado

Introducción

The webcam component in the HP Chromebook is crucial for video calls and recording. This component can easily become damaged if the device is dropped or physically impacted, which can affect its ability to receive input. Before assuming your webcam module has physical damage, use this troubleshooting guide to attempt to fix the issue.
If your issue is not resolved through troubleshooting, you most likely have an issue with

the internal component. Before starting with the replacement guide, do the following:

1. Disconnect all external devices and connections to the device.

2. Make sure the device is disconnected from power and Shut down the device from the Chromebook's OS.

Qué necesitas

Herramientas

Paso 1 Keyboard

HP Chromebook 11 G6 EE Webcam Camera Module Replacement, Keyboard: paso 1, imagen 1 de 3

HP Chromebook 11 G6 EE Webcam Camera Module Replacement, Keyboard: paso 1, imagen 2 de 3

HP Chromebook 11 G6 EE Webcam Camera Module Replacement, Keyboard: paso 1, imagen 3 de 3

Remove six 6.6 mm screws from the back case using a Phillips #1 screwdriver.
Remove two 8.7 mm screws from the back case using a Phillips #1 screwdriver.
Turn the computer over and open it as if you are going to use it.

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Paso 2

HP Chromebook 11 G6 EE Webcam Camera Module Replacement: paso 2, imagen 3 de 3

Use the iFixit opening tool to get between the keyboard bezel and the outer edge of the laptop.
There are several clips on all sides that will need to be released. You'll hear and feel a pop as each clip is released.
Move the opening tool or spudger around the perimeter until you unclipped the keyboard on all sides.
This will require a little force. The only thing you don't want to do is push the spudger too deep under the keyboard. You could damage the internals if you do.

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Paso 3

Carefully lift the top of the keyboard up to access the ribbon cables connecting it to the device.
Use the tip of a spudger or your fingernail to flip up the small locking flap on each connector. Then, pull the connector out.
Remove the keyboard and set aside.

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Paso 4 Webcam Camera Module

HP Chromebook 11 G6 EE Webcam Camera Module Replacement, Webcam Camera Module: paso 4, imagen 1 de 3

HP Chromebook 11 G6 EE Webcam Camera Module Replacement, Webcam Camera Module: paso 4, imagen 2 de 3

HP Chromebook 11 G6 EE Webcam Camera Module Replacement, Webcam Camera Module: paso 4, imagen 3 de 3

Use the opening pick around the edges of the screen bezel carefully to remove.
Remove screen bezel.

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Paso 5

HP Chromebook 11 G6 EE Webcam Camera Module Replacement: paso 5, imagen 3 de 3

Peel back the tape that secures the webcam to the left display panel hinge.
Gently slide out the webcam connector.

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Paso 6

Place the iFixit opening tool under the webcam module.
This is will probably bend the metal due to the strong adhesive in place.
Using the iFixit tool work the tool around the top edge of the webcam module to loosen the module.
Use your fingers to lift the webcam module out of its setting.