Does your Dyson Ball Animal vacuum cleaner no longer suck up dirt, dust, and debris when using the nozzle and its attachments? Dyson Ball Animal vacuums are susceptible to a range of problems that could cause them to lose suction. Check the following possible causes to identify and solve the problem.
If your Dyson Ball Animal vacuum cleaner loses suction when standing rather than when you are using the nozzle, see the Dyson Ball Animal Has Loss Of Suction problem page, instead.
If your Dyson Ball Animal vacuum no longer sucks up dirt, dust, and debris when using the nozzle and its attachments, there may be a clog in the vacuum’s nozzle. Unplug the vacuum and use the Dyson Ball Animal Hose Replacement Guide to remove the vacuum’s hose and check for clogs at the base of the hose. Next, check the hose itself. Feel along-side the hose to check for a blockage. If a blockage is present, use a tool to pull out the blockage. If there is no blockage in the hose, check the suction release valve at the handle of the hose.
If you could not find any blockages in the vacuum’s air ducts, the vacuum’s filters might need to be cleaned. If the vacuum’s filters have not been cleaned in the past month, this may have caused your vacuum to lose suction. To clean the filters, use the Dyson Ball Animal Filter Replacement Guide to first remove the filters from the vacuum. Rinse the filters with lukewarm water until the water runs clear. Let the filters dry fully before putting them back into the vacuum. If the vacuum is still not picking up dirt and debris, your filters may need to be replaced.
Clogged Cyclone Assembly
If you can feel air coming from the filter but not the hose base, remove the dust bin from the vacuum’s body and empty it of all dust and debris. Pull the component in the top of the bin out. Open the component over the trash, and tap the top, where the tiny dirt particles will collect in the filter at the base. If you have access to compressed air (you can go to a gas station), blow air over the top to release the fine particles. Do not blow with your mouth as moisture can cause the cyclone array to grow mold.
If you have checked for airway blockages and have cleared your filters, a damaged or deteriorating hose may be causing your vacuum’s loss of suction. Over time, a vacuum’s hoses can start to crack and peel, and even if there are no obvious splits, there may be microcracks causing a loss of suction. Purchase a replacement hose and use the Dyson Ball Animal Hose Replacement Guide to replace the vacuum’s hose.
If you have tried all of the previous solutions and your vacuum still refuses to pick up dust and debris, your vacuum’s motor may be at fault. If there are no obstructions in any of the hoses, unclip the hose from the body of the vacuum. If you cannot feel the air being sucked into this compartment, check the filter. Remove the vacuum’s dirt bin from the rest of its body. Put your hand over the filter component at the base of the bin and turn on the vacuum. If you can feel the air in the filter component, but not in the hose attachment in the rear of the vacuum body, the problem lies in the cyclone assembly. However, if you do not feel air coming from the filter, there is most likely a problem with the motor or fan. Check this Dyson support page for Dyson Ball Animal replacement parts. Then, use this video to learn how to replace the Dyson Ball Animal vacuum’s motor.