Similar to other comments. The instructions in the How to Calibrate page should be modified. Steps are missing/in the wrong order. From a Windows machine, you can download the USB driver from Google, yes, but the USB driver cannot be installed to the phone via Device Manager until after you have booted the phone into Faststart mode and then connected to the USB cable. Otherwise it says I already have the latest driver.

Similar to Miles' comment. The instructions in the How to Calibrate page should be modified. Steps are missing/in the wrong order. From a Windows machine, you can download the USB driver from Google, yes, but the USB driver cannot be installed to the phone via Device Manager until after you have booted the phone into Faststart mode and then connected to the USB cable.

same as others, needed metal to open the initial gap in the side of the screen. A razor blade worked right away after struggling with the plastic picks for 30 minutes. A tiny, pixel-sized dot of damage to the entry point but you would have to look very close to see it.