Ok, we had the same problem. Basically, what we did was plug the device in and let it charge for about 10 minutes. Then we unplugged the device after we read the post that told us what to do by going through "my computer". But by doing that, we realized that the computer was not recognizing the device. So we unplugged it from the computer, at the USB port, and then plugged it back in. ( We were hoping that this would make the computer recognize the device). As soon as we plugged it back in, the 22 million second message went away and we were able to enter the password and use the device. I think the problem was really just a low battery charge.