Well, it turned out to be a faulty power adaptor (charger). I tested it with a multimeter and it showed 20v so I assumed it was good. However, I decided to get a new charger ( one of the many aftermarket chargers : https://www.amazon.com/gp/product/B08KW2...) just in case and the battery now is getting charged. One clue that it may be the charger was that in Windows, even though the charger was plugged in the battery icon would not recognize that the charger was there. Here’s the link from Lenovo that points to that: https://support.lenovo.com/us/en/trouble... So, the steps I took were: (1) Order new battery and replace the old one(probably didn’t need to do this but now I have a spare in case the 4 year old original dies) (2) Unplug the main battery and the cmos battery and let it sit for a while so any residual charge dissipates (before I did this, I couldn’t start the laptop). This allowed me to restart the laptop with the 30% charge that the new battery came with. (3) Order new charger so the battery...