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Aporte original por: Athif

Título:

Screen does not turn on and battery light blinking white

Texto:

Majority of the time, my laptop should be plugged into charge when powering it on or the screen is just black and sometimes even when its plugged in, the screen still remains black. I must connect the charger and then do a hard reset by holding the power button for 30 seconds and then it works. After the hard reset is done, if I unplug the charger, the laptop will work properly. (Not compulsory to be plugged into charge the whole day)

When my screen is black and sometimes even after the hard reset and the laptop starts working, the battery charging light is blinking in white. (Plugged in or on battery)3 blinks, a 4 second pause and then again 3 white blinks and that keeps looping

Another thing is that this problem with the screen not switching on is a one in a while thing. Not everyday and not every week

For example:

I shut down my laptop just now while on battery and let it sit for 5 minutes, plugged it into charge (Orange battery charging light - No issues) and then powered on the laptop and the screen shows up. No issues at all & everything is functioning the way it should

Laptop spec: ASUS ROG Strix G15, i7-10750H, GTX 1660Ti, 1TB Nvme PCIe M.2 SSD, 16GB RAM, Windows 10 Home

I'm pretty concerned about this issue as it doesn't look right and I'd really appreciate any feedback I can receive on this matter.

Dispositivo:

ROG Strix G15 G512LI

Estatus:

open