I replaced the screen and hinges on this laptop model and once I started it back up, the keyboard and touchpad did not work. Both works if I go into the bios, but despite diagnostic tests, it still does not work. I read about Windows updates and keyboard not functioning. Drivers appear to be updated. Followed all checks through HP. I did test of keyboard and 1 key did not work (prnt scrn key). Will replacing the keyboard (HP Part # 807526-001) resolve this problem? Laptop keyboard worked fine before changing out the screen/hinges. I can also use USB keyboard, and touchscreen works. Any advice would be greatly appreciated.
I replaced the screen and hinges on this laptop model and once I started it back up, the keyboard and touchpad did not work. Both works if I go into the bios, but despite diagnostic tests, it still does not work. I read about Windows updates and keyboard not functioning. Drivers appear to be updated. Followed all checks through HP. I did test of keyboard and 1 key did not work (prnt scrn key). Will replacing the keyboard (HP Part # 807526-001) resolve this problem? Laptop keyboard worked fine before changing out the screen/hinges. I can also use USB keyboard, and touchscreen works. Any advice would be greatly appreciated.