Aporte original por: alexander galindo

Texto:

i found some help on a website that would help you out if not i will recommend to do a factory reset you would lose all your information  but it will take off the voice assistant

https://support.sonymobile.com/global-en/xperiam2/kb/023101885505ba55014a443132620076ab/#gref

good luck and i hope you can get it fix

Estatus:

open