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Aporte original por: Wee Cooper

Título:

HR sensor not working

Texto:

As per title, HR sensor not working at all, tried soft/hard reset, re-pair doesn't help as well.

Wake-up gesture not working too, the watch seems to be not able to detect my wrist without HR sensor, no matter how hard i swing my arm the watch just won't turn on itself. Sleep monitor stopped working too (probably due to HR sensor not functioning)

what could be the cause? device was connected to samsung note 8, thanks in advance.

Dispositivo:

Samsung Gear S3

Estatus:

open