Hi,
In the first instance go to this YouTube website and follow MDTech's tutorial EXACTLY. Including ALL spaces where he indicates when in the CMD screen of your PC.
Note: - Beforehand you may need to press and hold down your PC's power button several times before the Windows Utility page shows up in blue with a number of options, or hold down PC power button and press F11 when booting up. ( other PC's may use F8 button or even DELETE button check your manual.)
https://www.youtube.com/watch?v=ABI3DAhqwfo
Here is what I have found myself and posted in comments on MDTechvideo's webpage above.
"Windows 10 64bit and maybe 32bit (x86) has an update as of 20th March 2017 which seems to address this crashing problem. Search in Google for this KB4015438 Windows update and DO READ information on this. I'll warn you though, it's up to 1000 Mb in size and can take HOURS from download to install. Apparently it is NOT a just a patch for Windows, but a mega update. If you are fortunate enough to get back into Windows with the above "MDTechvideos" tutorial carry out the KB4015438 install through the 'Windows Update feature on your PC, or download it directly from the Microsoft website link below.
Once again, be warned, when downloading & thereafter installing you will think your PC is doing nothing, WRONG, it is a very, very slow background operation so patience is needed. I am not a PC techy so I cannot help anyone further than this, but the info here restored my locked HP 15 Pavillion Laptop.
https://support.microsoft.com/en-us/help/4015438
http://www.catalog.update.microsoft.com/Search.aspx?q=KB4015438
Good luck. John in the UK"
Hi,
In the first instance go to this YouTube website and follow MDTech's tutorial EXACTLY. Including ALL spaces where he indicates when in the CMD screen of your PC.
Note: - Beforehand you may need to press and hold down your PC's power button several times before the Windows Utility page shows up in blue with a number of options, or hold down PC power button and press F11 when booting up. ( other PC's may use F8 button or even DELETE button check your manual.)
https://www.youtube.com/watch?v=ABI3DAhqwfo
Here is what I have found myself and posted in comments on MDTechvideo's webpage above.
"Windows 10 64bit and maybe 32bit (x86) has an update as of 20th March 2017 which seems to address this crashing problem. Search in Google for this KB4015438 Windows update and DO READ information on this. I'll warn you though, it's up to 1000 Mb in size and can take HOURS from download to install. Apparently it is NOT a just a patch for Windows, but a mega update. If you are fortunate enough to get back into Windows with the above "MDTechvideos" tutorial carry out the KB4015438 install through the 'Windows Update feature on your PC, or download it directly from the Microsoft website link below.
Once again, be warned, when downloading & thereafter installing you will think your PC is doing nothing, WRONG, it is a very, very slow background operation so patience is needed. I am not a PC techy so I cannot help anyone further than this, but the info here restored my locked HP 15 Pavillion Laptop.
https://support.microsoft.com/en-us/help/4015438
http://www.catalog.update.microsoft.com/Search.aspx?q=KB4015438
Good luck. John in the UK"
In the first instance go to this YouTube website and follow MDTech's tutorial EXACTLY. Including ALL spaces where he indicates when in the CMD screen of your PC.
-
Note: - Beforehand you may need to press and hold down your PC's power button several times before the Windows Utility page shows up in blue with a number of options.
+
Note: - Beforehand you may need to press and hold down your PC's power button several times before the Windows Utility page shows up in blue with a number of options, or hold down PC power button and press F11 when booting up. ( other PC's may use F8 button or even DELETE button check your manual.)
https://www.youtube.com/watch?v=ABI3DAhqwfo
Here is what I have found myself and posted in comments on MDTechvideo's webpage above.
"Windows 10 64bit and maybe 32bit (x86) has an update as of 20th March 2017 which seems to address this crashing problem. Search in Google for this KB4015438 Windows update and DO READ information on this. I'll warn you though, it's up to 1000 Mb in size and can take HOURS from download to install. Apparently it is NOT a just a patch for Windows, but a mega update. If you are fortunate enough to get back into Windows with the above "MDTechvideos" tutorial carry out the KB4015438 install through the 'Windows Update feature on your PC, or download it directly from the Microsoft website link below.
Once again, be warned, when downloading & thereafter installing you will think your PC is doing nothing, WRONG, it is a very, very slow background operation so patience is needed. I am not a PC techy so I cannot help anyone further than this, but the info here restored my locked HP 15 Pavillion Laptop.
Hi,
In the first instance go to this YouTube website and follow MDTech's tutorial EXACTLY. Including ALL spaces where he indicates when in the CMD screen of your PC.
Note: - Beforehand you may need to press and hold down your PC's power button several times before the Windows Utility page shows up in blue with a number of options.
https://www.youtube.com/watch?v=ABI3DAhqwfo
Here is what I have found myself and posted in comments on MDTechvideo's webpage above.
"Windows 10 64bit and maybe 32bit (x86) has an update as of 20th March 2017 which seems to address this crashing problem. Search in Google for this KB4015438 Windows update and DO READ information on this. I'll warn you though, it's up to 1000 Mb in size and can take HOURS from download to install. Apparently it is NOT a just a patch for Windows, but a mega update. If you are fortunate enough to get back into Windows with the above "MDTechvideos" tutorial carry out the KB4015438 install through the 'Windows Update feature on your PC, or download it directly from the Microsoft website link below.
Once again, be warned, when downloading & thereafter installing you will think your PC is doing nothing, WRONG, it is a very, very slow background operation so patience is needed. I am not a PC techy so I cannot help anyone further than this, but the info here restored my locked HP 15 Pavillion Laptop.
https://support.microsoft.com/en-us/help/4015438
http://www.catalog.update.microsoft.com/Search.aspx?q=KB4015438
Good luck. John in the UK"