The most common problem is the actual charger, when plugging it in and no lights or notifications pop up on your screen the charger might be the issue. I would just look into buying a new charger if this solves your problem. If that doesn’t work, you might just have a problem in your battery settings. If you hold F2 it should bring you to a configurations window and under that go to your charger configuration. When you look at the charger configuration window set it to standard and your problem should be fixed. If neither of these solutions work I would check out this link for more solutions [[Dell Inspiron 11-3162 Troubleshooting]].