Please do not use any software to try and recover your data, you will seriously compound the recovery.
The HDD will have suffered from a physical issue and in require clean room work, the HSA will have come into direct contact with the disk surface and probably require exchanging, given that this a WD hard drive you will not the micro-jogs or other details, not least have a clean room / bench and skills to change the heads, take it to a pro DR company.