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Lanzado el 26 de octubre de 2018. Modelos A1984, A2105, A2106, A2108. Disponible como GSM o CDMA / eSIM, nano-SIM o dual-SIM / 64, 128 o 256 GB / negro, blanco, azul, amarillo, coral o rojo. (Pronunciado "iPhone 10 R.")

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iPhone XR stuck in Boot Loop - anyway to recover data?

Hello,

I have an iPhone XR that is stuck in a boot loop. It happened after attempting to back-up the phone using iTunes (the phone’s memory is full), and I got a message that said that there was an error during the backup. I unplugged the phone and all the apps were stuck and wouldn’t open, so I tried restarting the phone. It has been stuck in a boot loop since, when it turns on I just see an Apple logo, and sometimes it blinks. Force restarting doesn’t help, it just keeps showing the Apple logo after it turns off.

I also tried to bring the phone to “recovery mode” and I see an option on iTunes that prompts me to either update or restore, but after the update downloads it tells me that it couldn’t update because the “firmware is not compatible”. I read about DFU recovery mode, but it seems like that would do a full restore (losing data).

After some research I found some programs like: Fonelab, iMyFone D-back, Dr.fone, and Tuneskit. There is a trial option, but I think I will have to pay to use it, which I’m willing to do, but I want to make sure it will work.

Does anyone have any experience with these programs, or something similar? Or is there any other way to try and restore the iPhone’s OS without losing data? Any help would be greatly appreciated, as there’s a lot of data that I’d hate to lose…

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AFAIK none of the software you mentioned would be able to recover your data since you have a bootlooping, even less they can help you getting out of bootloop. The only App I’d feel like trying would be 3Utools, does the same as iTunes but at times it reaches where iTunes fails. Just choose the option to update and keep data if you want to give it a try. Don’t blame me if things go wrong, I’m not the developer nor have personal interests with them, mine is just a possible alternative, each has to take one own responsabilities.

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Arbaman is right, your phone has to boot before those third party recovery programs will work. Since it is not booting it would be a waste of money.

If your phones memory is indeed full there is no solution at the moment to retrieve it. My advice would be to put it in a draw with your passcode and hope Apple will have a change of heart in situations like this and let you downgrade the IOS.

Ben might be able to give you some more details if he reads this thread.

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Hello,

I have the EXACT same problem with my XR from '“all the apps were stuck and wouldn’t open” to the error in Recovery Mode while updating, I’m hoping to find a solution to recover my data too, in fact I just want my pictures…

Did you find a solution ?

Best,

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Hi,

Unfortunately, I couldn't find a solution. I tried different programs (3utools, dr.fone, and iMyFone), and none of them worked :(

I dont understand how something like this could happen, especially when all I did was try and back up the iPhone via iTunes.. AND it's a relatively new phone!

In the end, I had to do a factory reset and ended up losing some data. I used my old phone to recover some older pictures, and my contacts were synced to iCloud.

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