Why am I not getting Notifications
I am not getting any notifications on my phone and other iOS devices including two Mac desktops. Everything was working fine. After I charged the battery and I discovered I was not getting any notifications on my iPhone 8. Obviously I went through the basic troubleshooting steps to figure it out. I was never able to figure it out. I did look at the system health and it appears normal. The battery has a good charge and RSSI is good as well.
The Doorbell firmware is up to date and Ring App is 5.11.2. On my iPhone 8 running 12.3, all of the notifications are ON.
Does anyone else use a Ring Doorbell 2 and experience a notification issue?
Es esta una buena pregunta?
What could I have possibly broken? The battery slides out from the bottom and I have taken out the battery numerous times before. Each time I have taken the battery out, charge it, put it in again.
Last week, Ring gave me a new doorbell with a new battery. I performed the swap of doorbells and batteries and didn’t solve my issue.
- de jkbmjp
I have the same issue. Notifications just stopped working on my phone one day. Galaxy S10
- de Jennifer Cruz
Newly fitted peep hole cam, fully charged battery. My son was able to park on the drive, walk up to the door, open it and come in and no alert received. It seems that there is no video recorded to view for around the last hour or so. First impressions wavering.
- de Ronald Waller
Mine was working fine for the first few months then just stopped. My wife still gets notifications and she's the add-on account.
- de Jim Clark
We stopped receiving notifications for both the Ring Doorbell as well as a motion cam at the back of the house about . The doorbell is functioning, and the linked chime operates when people use the doorbell; however none of our phones receive Ring notifications for any device. I can see the captured video, but something happened that seems very odd. Have trouble-shoot the Ring App and our devices; everything was and is set as it should be and tried turning on / off etc.
- de Tom Kramer
Mostrar 15 comentarios más