Why am I not getting Notifications

Had the same problem. I have a clean master app that when I updated my phone a couple days ago must have turned something back on. After spending hours trying to figure out why I wasn't getting Ring notifications, my husband found the cleaning app was intercepting them. Disabled the cleaning app, and voila I am getting notifications again!

It worked! Turn off the two alarm notifications on Ring App and then power down your phone and then turn your phone back on and then switch the two alarm notification settings on and thenPower the phone down the again and then turn phone back on and you get notifications when the doorbell rings!

I was experiencing the same issues on my android. After 9 months of troubleshooting on the phone with Ring, I found out what the problem was. In your notification bar, Pull down the bar and clear the notifications from Ring. If you have more than 3 notifications From your device, you will no longer hear Your notification sounds. It is because of the update from the new Firmware of the app. I have called ring so many times that they have actually sent me a brand new ring video doorbell at no cost, wedges, and a supervisor even sent me a floodlight security camera that I have installed above my Porch , Also at no cost. That is how much I have been calling ring. I hope this helps everyone.

I had the same problem and nothing I did would correct it until I did the following:

I opened Ring app on my iPhone 8 Plus and turned off the alerts on the video doorbell 2. I closed the Ring app then did a reset of my iPhone. Didn’t just turn phone off and back on, I reset it. After that I opened the Ring app and turned on the alerts for video doorbell 2. It’s been working ever since.

Hello, I have the same problem with the “Aiwit” app for doorbell.

The solution I have is to delete that app and use the other one, “livehome”, with the same login and password (I guess there is a link between ). It fixed it.

Try with another app. I hope it will help.

Sorry for my english, I m only french.

I had this problem on Samsung phone. Amazon echo was giving alerts but not phone. I followed instructions above going on phone to Settings>Notifications>Status Bar. It was set to Last 3 Notifications. I changed to All Notifications and now it works.

Success! I went into my Android phone’s settings , then apps and notifications, found Ring app, tap on storage and clear cache. There was over 50MB in there so I would urge you to do this regularly. Ring obviously uses a lot of data!

Here’s my solution:

I downloaded the Prof Reminder app (which i use to control notifications for other apps as well, including missed calls, text messages, etc.) and set it to control notifications for the Ring app - I use this one as my motion notification. I set another control for the Rapid Ring app which is for doorbell rings.

It seems like a long way around workaround, but it works perfectly.

I had this problem too after getting the iPhone 13 and signed in to 2 devices and one stopped giving notifications. Try resetting your network settings it worked for me.

This had been annoying the heck out of me as working on husband’s phone fine but not mine. Realised that when iOS was in ‘personal focus’ mode, the Ring app was disabled. Added the app to enabled apps and hey presto notifications started coming through. Best day of my life!

Do Not Disturb or Airplane Mode is on. Either system or app notifications are disabled. Power or data settings are preventing apps from retrieving notification alerts. Outdated apps or OS software can cause apps to freeze or crash and not deliver notifications.

Regards,

Will