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An audio/video receiver (AVR or home audio receiver) is a consumer electronics component used in home theaters that convert signals into sound.

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AVR-1909 no audio output

I was hoping someone might help me find a troubleshooting breadcrumb to follow. I don’t want to have to take it entirely apart and test every capacitor, resistor, fuse, and transistor to sort the issue out.

I am looking over a Denon AVR-1909 receiver. The unit will output video but no audio.

Steps I have tried:

Re-seating a headphone jack. I see display note the insertion and removal of the headphones and I can hear the relays clicking over as I insert and remove the jack.

No audio outputs to speakers or headphones for any input selection, including the AM/FM tuner.

Protection history is empty

Resetting the microprocessor did not change the symptoms.

I inspected the inside of the unit for any visible damage, bad solder, blown caps, etc and found none.

Thanks in advance!

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Additional details:

The system show FL and FR active.

When using a digital optical cable, it recognizes the signal and bitrate.

Speakers A and B have same result

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Solución Elegida

Hi @geekittogether ,

Looking at the audio block diagram on p.32 of the service manual for your receiver, one common factor for no audio out from any digital or analogue audio inputs, is if it is setup to receive audio from EXT in

Here’s an image taken from the service manual that shows what I mean.

Block Image

(click on image to enlarge for better viewing)

The orange arrow indicates audio received from digital sources e.g. HDMI

The blue arrow indicates audio received from analogue sources e.g. AM/FM tuner

The green arrow indicates audio from EXT in (external source?).

Since you are not getting any audio out from any digital or analogue audio input connection, it may be that the switch (Zone2 - SB assign?) shown by the multiple green arrows in the red box is set to ext and not to either ana or dsp.

There is also the possibility that the “mute” function may be operated, ;-)

Here’s a image taken from the troubleshooting section of the user manual that shows what to check if there is no sound from the speakers just to help eliminate other possible causes.

Block Image

(click on image to enlarge for better viewing)

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Thank you! Zone setting didn't seem to have any effect, which isn't too surprising since switching to Headphone output doesn't produce sound. I tested using optical in, HDMI in, as well as tuner. I tried both zone settings, speaker sets A and B or both, too. Volume is not set to mute and I don't even get a static hiss when I turn the volume to maximum. Also, I don't hear the usual pop sound when plugging in the headphones.

However, I already found a bad relay along the path you highlighted (I have a copy of the service manual, so I was able to compare the block diagram to the circuit schematics). I now have a breadcrumb to follow :)

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Imam isti problem samo kod mene se cuje relej kada se upali takodje se cuju i a i b zvucnici kao i slušalice ali zvuk niko. Ocistio sam ga celog i vec nabavio noviji risiver denon ali voleo bih da popravim ovaj 1909

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You may have to use the service manual to find the problem.

The relay you hear might not be one that selects the various input types but rather a protection relay operating.

Once you know which relay is operating you can find out why it is operating

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Fellows: I have a detailed trouble shoot that I went through. The problem ended up being my cable box is a HDMI 1.3. Even connecting to the TV directly gave me pic and no audio. I needed to turn off the UHD feature on TV to get audio directly to TV. Now I am looking to limit the HDMI 2.2 feature on my Denon AVR in order to get pass thru audio. Video works. My older cable box has Coax out for home TVs and I don’t want to lo

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I have the same issue only when inputting the OPTICAL DIGITAL INPUT CABLE that I was able to connect to my Samsung QLED Television. I was able to detect sound coming out of my speakers connected to the DENON AVR-1909 when using Tunner.

But when I use the Optical Digital-Fiber optical (red light) cable; I am NOT able to get any sound from the speakers at all!?!? Any Ideas Why, Why, Why

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Isaac estará eternamente agradecido.
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