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Lanzado en junio de 2014, este portátil táctil 2 en 1 ofrece a sus usuarios una computadora confiable a bajo costo. Este dispositivo tiene problemas similares a los modelos anteriores, por lo que detectar problemas y encontrar soluciones debería ser sencillo.

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Why is my laptop overheating?

After a short period of using my laptop, it gets really hot and eventually turns off by itself. What can be the reason this is happening?

Contestado! Ver respuesta Yo también tengo este problema

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Have you cleaned out the laptops fans? Dust can accumulate inside the laptop, causing overheating. Open up the laptop and clean it out with a cloth and can of compressed air. After that, remove the heatsinks (The thing with copper tubing). Then clean off the CPU and GPU with Isopropyl alcohol. After that, apply some new thermal compound (Arctic silver 5 is highly recommended). Forgot something, clean the heatsink too. Same steps as CPU and GPU. Except don't reapply thermal compound. It's already on the CPU and GPU, If you reapplied it. Now just put everything back together! It should work fine. If it is your first time doing this; take pictures as you go along the way. It will help you put it back together. If you need more help, feel free to ask me. Keep this in mind: There is nothing wrong with a good google search. If this helped; let me know by Upvoting this.

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Hi @tharickm

Can you hear the fans running? Are the cooling vents clogged with accumulated dust?

To help you with Eddie Dehoyos answer, here is a link to the service manual for your laptop. This shows the procedure on how to open and remove components from the laptop. http://www.manualguru.com/hp/pavilion-11...

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A simple solution to this would be to open up your device and use a compressed air can to spray out the fans for potential dust. If this solution does not work you may need to replace the heatsink to the processor. For a link to the troubleshooting guide on this device click here.

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