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Microsoft Surface Laptop 3 13.5" Motherboard Replacement

Introducción

Use this guide to remove or replace the motherboard on a Microsoft Surface Laptop 3 (13.5").

Some photos in this guide are from a different model and may contain slight visual discrepancies, but they won't affect the guide procedure.

Qué necesitas

  1. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Flip the laptop over: paso 1, imagen 1 de 2 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Flip the laptop over: paso 1, imagen 2 de 2

    • Flip the laptop over and place it on your work surface, feet facing up.

    Traducir

  2. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Removal tip: paso 2, imagen 1 de 2 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Removal tip: paso 2, imagen 2 de 2

    • The feet on the bottom of the laptop are meant to be removed with the pointed end of a spudger.

    • Each foot has a hidden indent that will simplify removal.

    • To make sure the spudger is in the indent, insert it at the nearest long edge, pushing parallel to the short edges of the laptop, as shown.

    • Note that the two feet near the rear (screen) edge are different than the two front feet.

    Traducir

  3. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the rear feet: paso 3, imagen 1 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the rear feet: paso 3, imagen 2 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the rear feet: paso 3, imagen 3 de 3

    • Insert the pointed end of a spudger underneath one of the two rear feet, at its rear edge.

    • Push the spudger underneath the foot and pry up to release it.

    • The two rear feet are secured with some light adhesive.

    • Repeat to remove the second rear foot.

    Traducir

  4. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the front feet: paso 4, imagen 1 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the front feet: paso 4, imagen 2 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the front feet: paso 4, imagen 3 de 3

    • Insert the pointed end of a spudger underneath one of the two front feet, at its front edge.

    • Push the spudger underneath the foot and pry up to release it.

    • The two front feet are secured with plastic clips as well as light adhesive.

    • Repeat to remove the second front foot.

    Traducir

  5. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Reassembly tip: paso 5, imagen 1 de 2 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Reassembly tip: paso 5, imagen 2 de 2

    • During reassembly:

    • Note that the front and rear feet are different.

    • Note that the front feet are directional and only clip in one way.

    Traducir

  6. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Reassembly tip: paso 6, imagen 1 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Reassembly tip: paso 6, imagen 2 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Reassembly tip: paso 6, imagen 3 de 3

    • In place of reusing old, worn out feet on your device, 8 mm rubber furniture pads can be a good substitute.

    • Peel a pad away from its backing, align it over a foot cavity, and press to secure.

    Traducir

  7. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the upper case screws: paso 7, imagen 1 de 1
    Herramienta utilizada en este paso:
    Magnetic Project Mat
    $19.95
    Comprar

    • Use a T5 Torx driver to remove the four 3 mm screws in the foot cavities securing the upper case to the device.

    • Throughout this repair, keep track of each screw and make sure it goes back exactly where it came from to avoid damaging your laptop.

    • During reassembly, don't over-tighten these screws—they strip easily.

    Traducir

  8. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Open the display: paso 8, imagen 1 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Open the display: paso 8, imagen 2 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Open the display: paso 8, imagen 3 de 3

    • Flip the device over.

    • Open the display as far as it will go.

    Traducir

  9. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Lift up the upper case: paso 9, imagen 1 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Lift up the upper case: paso 9, imagen 2 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Lift up the upper case: paso 9, imagen 3 de 3

    • The upper case is secured in place by magnets.

    • Grip the top edge of upper case above the keyboard and lift straight up to release it.

    • Don't try to completely remove the upper case just yet, as it's still connected to the rest of the laptop.

    • Lift the front edge of the upper case up and away from the laptop, taking care to not strain the keyboard and touchpad ribbon cable underneath.

    • During reassembly, lower the upper case onto the lower case until the magnets snap into place and it lays flat.

    • Check that the upper case sits flush around the entire perimeter. Any gaps between the upper and lower case near the display could cause damage to the display as it closes.

    Traducir

  10. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Disconnect the ribbon cable: paso 10, imagen 1 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Disconnect the ribbon cable: paso 10, imagen 2 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Disconnect the ribbon cable: paso 10, imagen 3 de 3

    • The keyboard and touchpad ribbon cable is secured in place by a magnet connector.

    • On some models, this connector is surrounded by black tape.

    • Insert the flat end of a spudger underneath one edge of the ribbon cable connector, and pry up to release it.

    • Remove the ribbon cable from the motherboard.

    Traducir

  11. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the upper case: paso 11, imagen 1 de 2 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the upper case: paso 11, imagen 2 de 2

    • Remove the upper case.

    • Set the upper case onto a clean surface, keyboard-side down.

    • Ensure the ribbon cable lays flat, and isn't twisted or stressed.

    Traducir

    Excellent instructions. Just replaced my upper case. Also thanks for the tip for replacement rubber feet.

    Paul Dearlove - Contestar

    What do I do if I accidentally disconnected the ribbon on the keyboard side. I can’t figure out how to reconnect it

    Kenneth T Ward II - Contestar

    Wow - that was easy! Thanks!

    John McKee - Contestar

  12. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the SSD screw: paso 12, imagen 1 de 1

    • Use a T5 Torx driver to remove the 2.7 mm screw securing the SSD.

    • Removing the SSD also functions as a battery disconnect and should be performed before all major repairs.

    Traducir

  13. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the SSD: paso 13, imagen 1 de 2 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the SSD: paso 13, imagen 2 de 2

    • With the SSD screw removed, the SSD will pop up at a shallow angle.

    • Grip the end of the SSD and pull it away from its board connector to remove it.

    • During reassembly, insert the SSD at a shallow angle into its board connector, and secure it back into its horizontal position with the SSD screw.

    Traducir

  14. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the tape: paso 14, imagen 1 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the tape: paso 14, imagen 2 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the tape: paso 14, imagen 3 de 3
    Herramienta utilizada en este paso:
    Tweezers
    $4.99
    Comprar

    • Use a pair of tweezers to remove the two pieces of black tape covering the bottom left and bottom right corners of the motherboard.

    • During reassembly, reapply the tape if it's sticky enough to be reused.

    Traducir

    This step is optional, I was able to not remove this pieces of tape during my disassembly.

    mac605 - Contestar

  16. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the heatsink shield: paso 15, imagen 1 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the heatsink shield: paso 15, imagen 2 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the heatsink shield: paso 15, imagen 3 de 3

    • Insert the tip of one arm of a sharp pair of tweezers into one of the holes near the top left corner of the heatsink shield.

    • Pull upwards to release the top left corner of the shield.

    • This may require a considerable amount of force, but try not to deform the shield too much—you'll need to reinstall it during reassembly.

    Traducir

  17. Microsoft Surface Laptop 3 13.5" Motherboard Replacement: paso 16, imagen 1 de 2 Microsoft Surface Laptop 3 13.5" Motherboard Replacement: paso 16, imagen 2 de 2

    • Repeat the previous step's procedure to release the top right corner of the heatsink shield.

    Traducir

  18. Microsoft Surface Laptop 3 13.5" Motherboard Replacement: paso 17, imagen 1 de 2 Microsoft Surface Laptop 3 13.5" Motherboard Replacement: paso 17, imagen 2 de 2

    • Continue along the heatsink's top edge, inserting a tweezer arm into the shield holes and prying upwards on each one as you go.

    Traducir

  19. Microsoft Surface Laptop 3 13.5" Motherboard Replacement: paso 18, imagen 1 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement: paso 18, imagen 2 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement: paso 18, imagen 3 de 3

    • Once the top edge is loose, use your fingers to grip the top of the shield and pull it up and away from the heatsink to release the remainder of the shield.

    • Try not to deform the shield too much—you'll need to reinstall it during reassembly.

    • Completely remove the heatsink shield.

    Traducir

  20. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Disconnect the cooling fan: paso 19, imagen 1 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Disconnect the cooling fan: paso 19, imagen 2 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Disconnect the cooling fan: paso 19, imagen 3 de 3

    • Use the pointed end of a spudger to flip up the locking flap on the fan cable's ZIF connector.

    • Use a pair of tweezers to pull the fan cable straight out of the connector.

    Traducir

  21. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the heatsink screws: paso 20, imagen 1 de 1

    • Use a T3 Torx driver to remove the nine screws securing the heatsink:

    • One 2.5 mm screw

    • Three 2.0 mm screws

    • One 3.0 mm screw

    • Two 4.1 mm screws

    • Two 3.4 mm screws

    Traducir

    In my case there was an additional screw on right fan.

    mac605 - Contestar

  22. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Reassembly tip: paso 21, imagen 1 de 1

    • During reassembly:

    • Align the heatsink with the centering peg on the motherboard.

    • Tighten the four CPU tension screws in an "X" pattern.

    Traducir

  23. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Clear the alignment peg: paso 22, imagen 1 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Clear the alignment peg: paso 22, imagen 2 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Clear the alignment peg: paso 22, imagen 3 de 3

    • Use the tip of your finger to lift the far right edge of the heatsink up and off of the small alignment peg near the right side of the fan on the lower case.

    • Once the heatsink has cleared the peg, lightly pull the right edge towards the front of the device.

    Traducir

  24. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the heatsink: paso 23, imagen 1 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the heatsink: paso 23, imagen 2 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the heatsink: paso 23, imagen 3 de 3

    • Remove the heatsink.

    • If the heatsink feels stuck to the CPU, gently wiggle it side-to-side to separate it from the thermal paste holding it down.

    • Don't pull on the heatsink too hard; the heat pipes are susceptible to creasing.

    Traducir

  25. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Reapply thermal paste: paso 24, imagen 1 de 2 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Reapply thermal paste: paso 24, imagen 2 de 2

    • Before reinstalling the heatsink, follow this guide to clean the heatsink and CPU and reapply thermal paste.

    Traducir

  26. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the motherboard shields: paso 25, imagen 1 de 2 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the motherboard shields: paso 25, imagen 2 de 2

    • Some motherboard screws are located under two of the metal shields, both of which need to be removed.

    • Use an opening tool to pry up an edge of the metal shield covering the right side of the motherboard.

    • Try not to deform the shield too much—you will need to reinstall it during reassembly.

    • Work your way around the perimeter of the shield, prying up intermittently, until you can remove it completely.

    • Remove the shield.

    Traducir

  27. Microsoft Surface Laptop 3 13.5" Motherboard Replacement: paso 26, imagen 1 de 2 Microsoft Surface Laptop 3 13.5" Motherboard Replacement: paso 26, imagen 2 de 2

    • Repeat the previous step to remove the second shield from the left side of the motherboard, closest to the CPU.

    Traducir

  28. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Disconnect the right speaker: paso 27, imagen 1 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Disconnect the right speaker: paso 27, imagen 2 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Disconnect the right speaker: paso 27, imagen 3 de 3

    • Use the pointed end of a spudger to lift and disconnect the right speaker wire from its connector on the motherboard.

    Traducir

  29. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Disconnect the Surface Connect port: paso 28, imagen 1 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Disconnect the Surface Connect port: paso 28, imagen 2 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Disconnect the Surface Connect port: paso 28, imagen 3 de 3

    • Use an opening tool to flip open the gold locking arm on the Surface Connect port's motherboard connector.

    Traducir

  30. Microsoft Surface Laptop 3 13.5" Motherboard Replacement: paso 29, imagen 1 de 2 Microsoft Surface Laptop 3 13.5" Motherboard Replacement: paso 29, imagen 2 de 2

    • Grip the Surface Connect port cable and pull it away from its connector to remove it.

    Traducir

  31. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Disconnect the left speaker: paso 30, imagen 1 de 2 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Disconnect the left speaker: paso 30, imagen 2 de 2

    • Use the pointed end of a spudger to lift and disconnect the left speaker wire from its connector on the motherboard.

    Traducir

  32. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the display connector shields: paso 31, imagen 1 de 2 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the display connector shields: paso 31, imagen 2 de 2

    • Use an opening tool to pry up the black shield covering the right bank of display connectors.

    • Try not to deform the shield too much—you will need to reinstall it during reassembly.

    • Repeat at different points around the shield until it becomes loose.

    • Remove the shield.

    Traducir

    Le reinstale el windows 10 a la Microsoft surface laptop 3 y ya no reconoce el teclado ni el mouse interno

    José Batista Gómez - Contestar

    I initially was plying the silver bits on this step. Make sure you're plying the black bits! The foam covered bar also came off separately (first)

    Robert Howie - Contestar

  33. Microsoft Surface Laptop 3 13.5" Motherboard Replacement: paso 32, imagen 1 de 2 Microsoft Surface Laptop 3 13.5" Motherboard Replacement: paso 32, imagen 2 de 2

    • Repeat the previous step to remove the remaining shield from the left bank of display connectors.

    Traducir

  34. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Disconnect the display cables: paso 33, imagen 1 de 2 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Disconnect the display cables: paso 33, imagen 2 de 2

    • Use the flat end of a spudger to pry the first display cable up and out of its socket on the motherboard to disconnect it.

    Traducir

    I've accidentally shorted out some capacitor while doing this step. Be careful about using non plastic tools

    Wassim Kassem - Contestar

  35. Microsoft Surface Laptop 3 13.5" Motherboard Replacement: paso 34, imagen 1 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement: paso 34, imagen 2 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement: paso 34, imagen 3 de 3

    • Disconnect the three remaining display connectors.

    Traducir

  36. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Reassembly tip: paso 35, imagen 1 de 2 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Reassembly tip: paso 35, imagen 2 de 2

    • During reassembly, use the flat end of a spudger to gently push the display cables back into their cavity in the lower case.

    Traducir

  37. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Disconnect the antenna cable: paso 36, imagen 1 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Disconnect the antenna cable: paso 36, imagen 2 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Disconnect the antenna cable: paso 36, imagen 3 de 3
    Herramienta utilizada en este paso:
    Tweezers
    $4.99
    Comprar

    • Use a pair of tweezers to grip the antenna cable close to its base.

    • Pull straight up to disconnect the cable.

    Traducir

  38. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the motherboard bracket: paso 37, imagen 1 de 1

    • Use a T3 Torx driver to remove the two 3 mm screws securing the motherboard bracket.

    Traducir

  39. Microsoft Surface Laptop 3 13.5" Motherboard Replacement: paso 38, imagen 1 de 2 Microsoft Surface Laptop 3 13.5" Motherboard Replacement: paso 38, imagen 2 de 2

    • Use a pair of tweezers to remove the motherboard bracket.

    Traducir

  40. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the motherboard screws: paso 39, imagen 1 de 2 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the motherboard screws: paso 39, imagen 2 de 2

    • Use a T3 Torx driver to remove the six 2 mm screws securing the motherboard.

    • Optionally, to simplify motherboard removal, use a T3 Torx driver to remove the three screws securing the port bracket, then remove the bracket.

    Traducir

    Surface laptop 3 model 1867
    Step 40: best to first remove the left speaker and audio jack before attempting to remove the motherboard as there is a screw post close to the i/o ports which tends to trap the motherboard if the speaker and audio jack are not removed first.

    Rick - Contestar

    Step 40 : I agree with the previous comment, and I'd add that it's also easier to get the motherboard in and out if the silver strip above the USB-A, USB-C and audio jack is also removed. It's held in by 3 tiny T3 Torx screws.

    John McKee - Contestar

  41. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the motherboard: paso 40, imagen 1 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the motherboard: paso 40, imagen 2 de 3 Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Remove the motherboard: paso 40, imagen 3 de 3

    • Use your fingers to lift and remove the motherboard.

    • If the motherboard feels stuck, slide the motherboard to the right so the I/O ports clear their cutouts on the chassis.

    • Ensure the two screwpost braces underneath the motherboard don't get lost during removal.

    Traducir

    The right side moves but the left side seems really stuck

    Maia Ferrone - Contestar

    Try removing the far left metal bracket before removing the motherboard.

    Clay Eickemeyer -

    In my case I needed to unscrew headphone socket on the left to remove the motherboard.

    mac605 - Contestar

  42. Microsoft Surface Laptop 3 13.5" Motherboard Replacement, Check cables during reassembly: paso 41, imagen 1 de 1

    • When you reinstall the motherboard, verify that no cables get trapped under the board as you lower it into place. Check each of the five locations carefully:

    • Four display cables

    • Antenna cable

    • Left speaker cable

    • Surface Connect cable

    • Right speaker cable

    Traducir
Conclusión

Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.

To reassemble your device, follow the above steps in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting or search our Answers community for help.

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Carsten Frauenheim

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Un comentario

Hello, is changing the USB-c port possible in this device?

Thank you so much

Z Sw - Contestar

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