HP EliteBook 820 G3 Repair

Here is a link to our troubleshooting page.

The HP EliteBook 820 G3 was the 7th generation released in 2016 and it is part of the ongoing Hewlett-Packard EliteBook series with 13 generations of devices. It features a 12.5" display with a resolution of 1366 x 768p. The processor is an Intel Core i7 6th Generation 6500U. The device has 8GB of RAM and 256GB of SSD storage. For graphics, the device features Intel Integrated HD Graphics. Connectivity options include Wi-Fi 802.11 b/g/n, Bluetooth. For I/O ports, there are 2 USB ports (USB 3.0), a Multi Card Slot, a Lock Slot, a VGA Port, a Mic In, and an RJ45 port.

The HP EliteBook 840 G3 is a portable light weight business notebook laptop with sufficient security features (i.e., the built-in privacy screen to safeguard sensitive business data). With a three year warranty, 13-hour battery life, reliability to perform under extreme conditions (temperature, humidity, dust) and a spill resistant keyboard, this device is intended for business, gaming, and personal use.

The selling price for this device is between $300-$500. The HP EliteBook 820 G3 device is available worldwide with the exception of some features and software, which are exclusive for different countries. There are no known failure models/manufacturer recalls for this device. Customers mostly praise this device for its long battery life plus its hard drive capacity of 1TB, meaning never worrying about running out of storage space.

The HP EliteBook 820 G3 is a small laptop. It has a black border around the screen, and the top left of the border says "Bang & Olufsen." The pointing stick is in the middle of the keyboard between the letters G, H, and B. The power button is on top of the keyboard on the left side. The model number can be found on the bottom of the laptop.

Display:

• Non-Touch
  • 12.5 in diagonal LED backlight HD1 Slim eDP SVA Anti-glare (1366 x 768)
  • 12.5 in diagonal LED backlight HD1 Slim eDP SVA Anti-glare (1366 x 768) with camera
  • 12.5 in diagonal LED backlight FHD UltraSlim eDP UWVA Anti-glare (1920 x 1080)
  • 12.5 in diagonal LED backlight FHD UltraSlim eDP UWVA Anti-glare (1920 x 1080) with camera
• Touch
  • 12.5 in diagonal LED backlight FHD UltraSlim eDP UWVA (1920 x 1080) Touch with camera2
• VGA
  • Port supports resolutions up to 1920 x 1200 external resolution at 60 Hz
• Number of displays supported with docking
  • Supports 3 independent displays if used with optional HP Ultra slim Docking Station.
  • Port supports resolutions up to 1920 x 1200 external resolution at 60 Hz
• Displayport
  • Supports resolutions up to 4096 x 2160 at 60 Hz
  • Resolutions are dependent upon monitor capability, and resolution and color depth settings.

Processor:

• Intel Core i7-6600U (2.6 GHz, up to 3.4 GHz with Intel Turbo Boost Technology, 4 MB cache, 2 cores)
• Intel Core i7-6500U (2.5 GHz, up to 3.1 GHz with Intel Turbo Boost Technology, 4 MB cache, 2 cores)
• Intel Core i5-6300U (2.4 GHz, up to 3 GHz with Intel Turbo Boost Technology, 3 MB cache, 2 cores)
• Intel Core i5-6200U (2.3 GHz, up to 2.8 GHz with Intel Turbo Boost Technology, 3 MB cache, 2 cores)
• Intel Core i3-6100U (2.3 GHz, 3 MB cache, 2 cores)

Graphics:

• Intel HD Graphics 520

Storage:

• Hard drives:
  • SATA3, 7 mm
• SATA, 2.5 in hard drives:
  • 500 GB 7200 rpm self encrypting drive (FIPS-140-2) (Opal 2)
  • 500 GB 7200 rpm hard drive
  • 500 GB 7200 rpm self-encrypting drive (Opal 2)
  • 1 TB 5400 rpm hard drive
  • 500 GB hybrid, 8 GB cache
• Mini card solid state drive:
  • M.2 (NGFF) 2280 solid state drive
  • 128 GB SATA-3 TLC solid state drive
  • 180 GB SATA-3 MLC solid state drive
  • 180 GB SATA-3 self-encrypting (Opal 2) MLC solid state drive
  • 240 GB SATA-3 MLC solid state drive
  • 256 GB SATA-3 TLC solid state drive
  • 256 GB SATA-3 self-encrypting (Opal 2) MLC solid state drive
  • 256 GB PCIe-3x4 NVMe solid state drive
  • 512 GB SATA-3 TLC solid state drive

RAM:

• Standard:
  • DDR4 PC4-17000 (Transfer rates up to 2133 MT/s)
  • Two SODIMM slots supporting dual-channel memory
  • Both slots are customer accessible/upgradeable
• Supports:
  • 4096 MB total system memory (4096 MB x 1)
  • 8192 MB total system memory (4096 MB x 2)
  • 8192 MB total system memory (8192 MB x 1)
  • 16384 MB total system memory (8192 MB x 2)
  • Up to a maximum of 16 GB
• Dual-channel:
  • Two SODIMMS of the same size and speed in the same memory slots.

Battery:

• HP 3-cell Long Life Li-Ion (46 WHr)

Audio:

• Audio by Bang & Olufsen
• HP Clear Sound Amp
• HP Noise Reduction Software
• Digital Microphones (Dual Array)
• 2 Premium Stereo Speakers

Security:

• Fingerprint reader
• SmartCard reader
  • Supports ISO 7816 Class A and AB smart cards

Network Interface:

• Broadband wireless (WWAN)
  • HP lt4120 Qualcomm Snapdragon X5 LTE Mobile Broadband Module
  • HP hs3110 HSPA+ Mobile Broadband Module
• Wireless LAN (WLAN) Via M.2 Minicard
  • Intel Dual Band Wireless-AC 8260 802.11 a/b/g/n/ac (2x2) Wi-Fi and Bluetooth 4.2 combo (vPro)
  • Intel Dual Band Wireless-AC 8260 802.11 a/b/g/n/ac (2x2) Wi-Fi and Bluetooth 4.2 combo (non-vPro
  • Intel Wireless-AC 3165 802.11 a/b/g/n/ac (1x1) Wi-Fi and Bluetooth 4.0 combo (vPro)
• Near Field Communication (NFC)
  • HP Module with NXP NFC Controller NPC100
  • Miracast support
• Communications
  • Intel Ethernet Connection I219-V 10/100/1000 Ethernet (with Intel i3-6100U, i5-6200U, and i7-6500U)
  • Intel Ethernet Connection I219-LM 10/100/1000 Ethernet (with Intel i5-6300U and i7-6600U)

Operating System:

• Pre-installed
  • Windows 10 Pro 64
  • Windows 10 Home 64
  • Windows 8.1 Pro 64
  • Windows 8.1 64
  • Windows 7 Professional 64 (available through downgrade rights from Windows 10 Pro)
  • Windows 7 Professional 32 (available through downgrade rights from Windows 10 Pro)
  • Windows 7 Professional 64
  • Windows 7 Professional 32
  • FreeDOS 2.0
• Web-supported
  • Windows 10 Pro 64
  • Windows 10 Home 641
  • Windows 10 Enterprise 64
  • Windows 8.1 Pro 64
  • Windows 8.1 64
  • Windows 8.1 Enterprise 64
  • Windows 7 Professional 64
  • Windows 7 Professional 32
  • Windows 7 Enterprise 64
  • Windows 7 Enterprise 32

Dimensions (HWD):

• None-touch
  • 33.8 x 23.7 x 1.89 cm (13.3 x 9.3 x 0.74 in)
• Touch
  • 33.8 x 23.7 x 2.02 cm (13.3 x 9.3 x 0.80 in)

Connectors:

• Ports
  • USB 3.0 charging port
  • USB 3.0 port
  • USB basic type-C
  • DisplayPort
  • VGA
  • RJ-45 / Ethernet
  • Docking connector
  • Headphone/microphone combo
  • AC port
• Slots
  • External SIM slot
  • SD media reader slot supports SD, SDHC, SDXC
• Internal card expansion
  • One NGFF slot (2230) for WLAN
  • One NGFF slot (2280) for SSD

HP Elitebook G3 Specifications

HP Elitebook G3 Review

HP Elitebook G3 Manuals

HP Elitebook 820 G3 on Amazon