Computer does not turn on
The computer will not boot.
The battery in your computer may be dead. If you can turn on your computer while it is plugged in, it indicates that the battery is not working. To see how to replace the battery click the battery repair guide here.
Corrupt hard drive
If you computer shows you a warning about a corrupt hard drive upon start up you will need to replace your hard drive. To see how to remove your current hard drive click the hard drive removal guide here.
If your computer won’t turn on even when it is plugged in, then it is likely that your random access memory (RAM) is missing or improperly installed. To see how to install RAM click the RAM installation guide here.
Computer turns off when unplugged
The computer works fine but turns off when it is unplugged.
Battery does not hold a charge
If the computer runs fine while plugged in but shuts down when unplugged, your battery probably is dead. To see how to replace the battery click the battery removal guide here.
Keyboard does not function properly
Your keyboard is missing keys or some keys do not work.
Certain keys do not function
Some of your keyboard keys are not recognized when typing. It is likely that there is faulty wiring in your keyboard; unfortunately the keyboard is all one piece, so you must replace the entire keyboard. To see how to change the keyboard click the keyboard removal guide here.
Keyboard is missing keys
If any of the keys on your keyboard are missing then you will need to completely replace the entire keyboard, as it is all one piece. To see how to change the keyboard click the keyboard removal guide here.
Screen does not display
Your computer is turned on but images do not appear on your screen.
Screen is broken
Verify your computer is turned on, and give it a few minutes to warm up. If images still do not display after that time then your screen is probably broken. To see how to remove your screen click the LCD screen removal guide here.
Unable to read disk
You aren’t able to access any disks that you insert into your disk drive.
Disk drive is broken
If you know that the disk that you are trying to use is good, then your disk drive is probably broken. To see how to replace your disk drive click the disk drive removal guide here.
Before attempting to repair your disk drive, make sure that the disk you are trying to read is valid. If possible, verify on another computer. If you are sure the disk is good, then your disk drive is probably broken. To see how to replace your disk drive click the disk drive removal guide here.
Unable to store files
You can not save any more files to your hard drive.
Hard drive is full
You can view the amount of space remaining on your hard drive by clicking on the start menu, and going to computer or my computer depending on which version of windows you are running. If your hard drive is full and you want to store more data in your computer you will need to purchase a new, larger hard drive. To see how to remove your old hard drive click on the hard drive removal guide here.