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Released May 2015, identified by model number SM-T350. Features 8.0″ TFT capacitive touchscreen, 5 MP camera, Wi-Fi, GPS, Bluetooth.

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Tablet charges but keeps rebooting

Hi all. My Samsung Galaxy Tab A 8.0 has been having a problem lately. When it's not charging, it won't turn on at all and it's a black screen no matter what. When I do charge it, the battery goes up, however, it keeps rebooting. The home screen never pops up and it never goes past the stage where it forms the logo “Samsung" . It just stays at the stage where it shows the battery percentage but nothing else happens. I've tried wiping cache partition but it didn't work. I'm scared to do a factory reset because I have some really important files and I can't really save them now. I'm pretty sure I need a battery replacement but I wanna know for sure what the problem is since it still charges but keeps rebooting and won't start up without charging. Thank you.

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@queenofthesun yes, sounds like your battery is no longer holding a charge. It may appear to receive a charge but is not holding it. At this point you want to go ahead ad replace the battery. Once you got that done, backup your important files. Reemplazo de la batería del Samsung Galaxy Tab A

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@oldturkey03 Thank you! I'll make sure to do that. Is there a specific brand that sells replacement batteries or could i just get it off of Amazon?

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Hi @queenofthesun

Verify that your tablet is model # SM-T350 or SM-T355 (Tab A 8.0 2015) and then search online for EB-BT355ABA to find suppliers that suit you best.

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Eliza King estará eternamente agradecido.
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