Rep: 23
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My HP 840 turns on with the HP logo and Bios but after 1-2 seconds turns off.
Not reacting on any buttons combinations. Turns on only if I connect the power adapter.
Tried to change the battery but not helped.
Please help.
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Rep: 3.2mil
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It could be the battery or the motherboard of your laptop. Remove the battery then plug in just the charger and turn it on see if it will replicate the problem. If it turns on that means it's the battery. Also check if it's your HDD to test if it's your HDD.
- Remove the HDD off the laptop then turn it on.
- You'll get an error message saying boot device is missing or something and that's normal
- See if it will turn off again without the HDD, if it turns off again that means it's the motherboard.
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Rep: 13
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Either the laptop have short circuit problem or bios problem need flashing
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Rep: 13
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swapped in another ram stick or change ram slots computer booted.
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9 comentarios
So it works if the battery is disconnected and just the power adapter connected, is that correct?
- de mike
@aactech No, it not.
- de Ilya Liberman
@Ilya Liberman
So it is probably a mother board issue. Something is overheating quite quickly. Here is the url for the HP service manual:
https://support.hp.com/nz-en/product/hp-...
One other thing. Have you tried resetting the BIOS?
HP Elitebook 840 G1 Motherboard Replacement
Unplug the charger and disconnect main battery.
Look at Step 2. The CMOS battery is encased in yellow. Just disconnect its connector by sliding it up and off. Press your power button for about 15 seconds to discharge any power in the system.
Reconnect the CMOS "coin" battery, plug in charger and see if it turns and stays on.
Let us know how it goes.
- de mike
@aactech I did a CMOS reset but it not helped me.
- de Ilya Liberman
@Ilya Liberman
Always disconnect power and remove the battery before doing anything inside. Next I would take out, one at a time, the hard drive and Wi-Fi card, to see if they are defective and causing the shutdown problem. If that doesn't fix your problem then try removing the RAM and reinserting. If two RAM modules try one and then the other.
- de mike
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