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Whirlpool WRF992FIFM00 Ice Maker makes ice intermittently

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I have a Whirlpool WRF992FIFM00 French door refrigerator. When I turn the ice maker on at the switch:

# I can hear the arm drop down to check for the bucket being full

  1. I can hear the solenoid open and water flow for the 1st cycle
  2. I can hear ice dump, and witness the magical results of the 1st ice cycle
  3. on the second to 1000th cycle, I can hear the arm bar drop and I can hear the solenoid coil energize, but I do not hear water flow.

If I shut off the ice maker at the built in switch and leave it off for several hours, when I turn it back on the cycle repeats. 1 load of ice and then seemingly infinite loads of no ice.

Before you tell me to check my water pressure, I did. I took the ¼ inch plastic line tapped into a cold water pipe and replaced it with a larger feed directly off of a valve box. My house pressure is over 35 lbs on average, and I am getting that to the fridge.

The interior valve for the water dispenser and ice maker is a dual valve, the solenoid / valve for the water dispenser works fine and has plenty of pressure.

Before I replace a fairly expensive dual valve, I’d love to hear what thoughts anyone has.

Thank you in advance!

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In addition to what @ngurney suggested, a few other possible causes that you can look into:

  1. Ice Maker Control Module or Control Board: The control module or board governs the ice maker's functions. If it's malfunctioning, it could be sending incorrect signals to the water inlet valve, causing it not to open after the first cycle.
  2. Clogged or Frozen Water Line: Even with good water pressure, if the water line that feeds the ice maker is partially clogged or frozen, it could restrict water flow. You could try defrosting your fridge or checking the line for blockages.
  3. Faulty Water Inlet Valve: Even though you're hesitant to replace this due to the cost, it's possible that the water inlet valve could be faulty. This is especially likely if the valve is a dual one, as you mentioned. It's possible for one side of the valve (the side controlling water to the ice maker) to fail while the other side (the side controlling water to the water dispenser) still works fine.
  4. Thermostat Issue: If the thermostat within the ice maker is malfunctioning, it may not be triggering the refill cycle correctly after the first batch of ice is made.
  5. Solenoid Valve: The solenoid is essentially an electromagnet that, when energized, opens the valve to allow water to flow into the ice maker. If it's not functioning properly, it could prevent the water from flowing after the first cycle. As you've mentioned, you can hear the solenoid coil energize, but no water flows after the first cycle. This might indicate that the solenoid isn't opening the valve as it should, or it may not be maintaining the open position for the required duration to let enough water in for ice formation.

This may help you out as well:

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Could perhaps be your ice level sensor.

The refrigerator is equipped with an infrared light beam to detect the level of ice in the ice bucket. As the level of ice reaches the top, the beam is interrupted and the ice maker shuts off. This is related to the Ice Level Control Board.

Additionally, it may be the ice maker cycling thermostat. Those symptoms look like inconsistent ice production, and the ice maker not cycling properly.

iFixit Staff Suggestion: Visit the Whirlpool Ice Maker Not Making Ice troubleshooting page for more fixes.

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