Saltar al contenido principal

Repara tus cosas

Derecho a reparar

Partes y herramientas

Repair and disassembly guides for Uniden phones.

Preguntas 236 Ver todo

Why two types of headsets has loud constant static?

Block Image

Block Image

Hi everyone, I bought a basic Uniden landline today and a Plantronics headset both from officeworks. Phone plugged in to modem router into phone port.

Phone works great. Clear sound.

When I plug the headset into the phone (unplug handset and connect it to headset) I get major static. I took the headset back, got the next level Plantronics headset. Got home same problem.

7 hours of life so far... Any ideas?

Contestado! View the answer Yo también tengo este problema

Es esta una buena pregunta?

Puntuación 0

Comentarios:

Hi,

What is the model number of the Uniden phone and the headset?

Since I don't know the phone usually a basic corded phone's handset has to be placed in the phone cradle so that the phone's switchhooks are operated to let the exchange equipment know that the phone is free and not in use.

If you replace the handset with a headset are the switchooks being operated on the phone or has the headset got an on/off switch at all?

If not then the exchange equipment will time out and release because it knows that it is no longer has to be used, because you hadn't dialed anything or there was no incoming call connected and you will end up with the noise as power to the phone is still being supplied by the modem.

If you press the switchhooks down and then release you should get dial tone IF the headset connections match the handset's connections when plugged in and you should be able to call out the one time until you "hang up" again.

The phone needs to be "hung up" to receive incoming calls.

- de

Thanks jayeff, it's a dect 2145 Uniden. Headset is voyager legend cs. Instructions say to press button on headset then remove handset from cradle. Sound then comes to headset. Can hear dial tone but static is super loud unusable. Can dial out, speak and hear callers but the static is so loud.

- de

I've added photos to the post. To answer your question better when I click the headset button it makes a click on the base station. Clicking switches the connection on and off. Next step it to remove headset from cradle. Dial tone and static.

There are settings a-g on underside some make louder static.

- de

Hi ,

How is the headset connected to the phone?

If just using the "standard" desk phone have you set the configuration switch to A -G on the headset charging cradle as per user manual -p.8?

Does the static alter if you gently wiggle the connection in the phone's handset port?

- de

Yes it is setup as standard phone, no additional accessories used. Tried setting the switch to A all the way through to G. I should state that the first headset I bought this morning did the same thing. It was the same brand but different model. I took it back and exchanged it for this one. Makes me think the phone is the problem though the fact that the handset has perfect sound makes no sense.

- de

Agregar un comentario

Kit de Destornilladores Manta

112 bits for every fix.

Upgrade Your Toolbox

Kit de Destornilladores Manta

Upgrade Your Toolbox

1 Respuesta

Solución Elegida

Hi,

Did you try adjusting the volume in the Uniden phone to see if reducing the volume decreased or eliminated the static? You may have to increase the volume in the headset to hear properly

If that didn’t work then I can only conclude that the phone may be incompatible with the headset.

The electronics in the phone would be designed with the electrical specifications of the phone’s handset receiver and microphone taken into account and perhaps the headset’s components don't match what is expected.

All you could do is try another desk phone make and model and check if it works better

You have already tried two different headsets and had the same problem and the only thing in common is the desk phone.

Fue útil esta respuesta?

Puntuación 0

Comentarios:

I'll give that a try tomorrow when the shops open.

- de

Agregar un comentario

Añadir tu respuesta

Dave Segal estará eternamente agradecido.
Ver Estadísticas:

Ultimas 24 horas: 0

Ultimos 7 días: 0

Ultimos 30 días: 0

Todo El Tiempo: 40