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Guides and repair information for Bose speakers.

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My bose went into battery protection mode, how do I get back to normal

I stopped using my Bose for a while and went into battery protection mode and did not play any sound. What do I do to recover it in normal?

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Hi @nanda_mfb ,

You just connect the speaker to the AC charger that came with the speaker and allow the battery to charge. It may take up to 3 hours to fully charge.

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what is ac charger

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Hi @katiepiddo ,

The AC charger is another name for the adapter that you connect the device to and then plug it into a wall power outlet to charge that battery in the device.

Click on the image above to see how to charge the battery.

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Follow that procedure:

The following last resort worked for me to solve the red flashing light issue:

1. Download the software updater package

2. Connect the speaker to your computer with the USB

2. Go to the http://btu.bose.com site

3. Wait until it connects to your speaker and gives the software version

4. Whatever happens, you need to update the firmware (either upgrade or downgrade). That's what does the necessary reset.

5. To downgrade, you need to press these keys in order: 'a', 'd', 'v', 'up arrow', 'down arrow' and all of a sudden alternate versions appear.

6. Upgrade or downgrade. Makes no difference.

7. At about 80% you'll see the red flashing light go orange and there are beeps and things

8. You're done.

I checked this solution 5 minutes ago and it worked.

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This got mine back working, thanks so much for sharing! Thought it was dead.

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Thanks so much for sharing this. it fixed my red flashing light issue!

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According to Bose, plug it in.

Bose SoundLink Color Troubleshooting

Battery Protection Mode

The Bose SoundLink Color goes into a battery protection mode if it has not been used for fourteen days or more, in order to preserve the battery. To remedy this, connect the speaker to A/C power mode in order to reactivate the system.

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how do I connect the speaker to the A / C power mode ?

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my bose soundlink color II still wont charge. i wasn’t able to use it for more than a month. i was able to update it though, however, even after 4 hours of charging, there’s still no light coming from the power indicator

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My one has full Charge but in protection mood. How could i may go normal way.

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