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Repair and installation information for light bulbs and fixtures.

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Ring Floodlight Camera not powering on

Hi, I know this is not the correct location for this post but it is as close as I can get for the correct location to post this. I have a Ring Floodlight cam and when I plugged it in the floodlights come on but the actual camera does not appear to be working and I can't get the unit into setup mode or factory reset mode.

The sensor light never flashes. When I turn on and off the switch to the floodlight, you can see the light quickly turn on and off momentarily. Does anybody know how to open the actual camera portion? I want to open it and see if the capacitors are blown. Any advice would be appreciated.

Contestar esta pregunta I have this problem too

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Unfortunaely,

I have had the same thing happen except my floodlight & camera worked for 7 months, then one morning it was was just dead; no floodlight, no camera. Double checked the wiring although it was correctly configured by an electrician the first time. If I flip the switch to the lights on or off the light comes on for a second then turns of just like your experience. Now I don't even have a floodlight for my back yard so i had to buy a new floodlight and it works in same electric recepticale just fine. Camera will not enter setup mode just like you. No colored indicators even after hard reset. I think it is a hardware engineering defect. Did you get a resolution to this problem. $250 for 7 months of operation is a huge disappointment!

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I have the same problem .. I contacted Ring support after trouble shooting the issue . They will be mailing me a new system

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