Laptop keeps losing internet connection
I purchased a new laptop at the start of September. It's been working great, except in the last two weeks I keep losing my internet connection.
Within just the last two weeks, I've had some other family members come to live with me. They're able to access the internet with their devices, no problem. But my computer keeps losing its connection.
Even during the times I can't access the internet, my computer shows that it's connected to the network. The built-in network troubleshooter can't find anything wrong. If I restart the router, sometimes it helps. Sometimes it doesn't. Even if it helps, it's only a temporary fix.
I've tried using different browsers, disabling firewalls, restarting the computer, updating OS software, scanning for malware, etc. I'm at my wit's end.
Es esta una buena pregunta?
Hi @caitlin ,
How are you connected to the router, ethernet cable or WiFi?
If WiFi try connecting by ethernet to see if it works OK this way and proving whether it is a WiFi problem or something else (or vise versa if you are connected the other way) ;-)
- de jayeff
I'm usually trying to connect via WiFi. I tried connecting via ethernet cable when my WiFi dropped again this morning, and I was able to connect. I can't understand why the WiFi isn't working, though.
- de Caitlin
Have you tried updating the WLAN drivers from the Dell support webpage? http://www.dell.com/support/home/us/en/0...
Just type in the Service Tag written on the label on the back of your laptop, choose drivers from the menu, then find it myself and download and install everything under Wireless.
- de Alex Niculescu
I am also facing that wifi connection problem with my laptop.
- de pravin007
Hi @pravin007 ,
Did you read my answer directly below and try to implement any of the recommendations?
What is your laptop make and model number if it is not a Dell inspiron 3541?
- de jayeff
Mostrar 13 comentarios más