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Introducción

Use this guide to remove or replace the volume and power buttons in a Microsoft Surface Pro 5.

Applying new thermal paste to the CPU during reassembly may improve the performance of your Surface. If you wish to do that, make sure you have new thermal paste and either high-concentration isopropyl alcohol or a specialized thermal paste cleaner.

There is a significant chance that you may break the unreinforced and fragile display panel during this procedure. Be sure to apply plenty of heat and be extremely careful during the prying stage.

  1. Microsoft Surface Pro 5 Volume and Power Button Replacement, Heat the screen: paso 1, imagen 1 de 1
    • Completely power off the Surface before you begin disassembly.

    • If the screen's glass is cracked, keep further breakage contained and prevent bodily harm during your repair by taping over the glass. Lay overlapping strips of clear packing tape over the display until all the glass is covered. Wear safety glasses to protect your eyes.

    • Heat an iOpener and apply it to the right edge of the Surface's screen for two minutes.

    • You may need to reheat and reapply the iOpener several times to get the Surface warm enough. Follow the iOpener instructions to avoid overheating.

    • A hair dryer, heat gun, or hot plate may also be used for more heat, but be careful not to overheat the Surface—the screen and internal battery are susceptible to heat damage.

  2. Microsoft Surface Pro 5 Volume and Power Button Replacement, Take note of the adhesive layout: paso 2, imagen 1 de 2 Microsoft Surface Pro 5 Volume and Power Button Replacement, Take note of the adhesive layout: paso 2, imagen 2 de 2
    • Take note of the screen adhesive layout before continuing:

    • These areas only contain adhesive and are safe to cut.

    • The display board and flex cables sit here close to the edge. Cut very carefully and do not insert the pick as deep under the display.

    • Fragile antenna cables lie under this part of the screen. Carefully follow the procedure to avoid damaging them. The adhesive is also the thickest here.

  3. Microsoft Surface Pro 5 Volume and Power Button Replacement, Insert an opening pick into the speaker opening: paso 3, imagen 1 de 2 Microsoft Surface Pro 5 Volume and Power Button Replacement, Insert an opening pick into the speaker opening: paso 3, imagen 2 de 2
    • Insert an opening pick into the speaker opening on the screen and slide the pick under the glass. Do not press the pick into the speaker grille, as the grille is easily torn.

    • Don't insert the opening pick any deeper than the black bezel on the side of the screen. Inserting the pick too far may damage the LCD.

  4. Microsoft Surface Pro 5 Volume and Power Button Replacement, Slide an opening pick under the screen: paso 4, imagen 1 de 2 Microsoft Surface Pro 5 Volume and Power Button Replacement, Slide an opening pick under the screen: paso 4, imagen 2 de 2
    • Rotate the pick toward the bottom of the Surface to slide it underneath the lower edge of the speaker cutout.

  5. Microsoft Surface Pro 5 Volume and Power Button Replacement, Cut through the screen adhesive: paso 5, imagen 1 de 2 Microsoft Surface Pro 5 Volume and Power Button Replacement, Cut through the screen adhesive: paso 5, imagen 2 de 2
    • Slide the pick down the right edge of the Surface to slice through the adhesive under the screen.

    • Throughout the rest of the procedure, if you encounter significant resistance while sliding the pick, stop and reheat the section you're working on. Applying too much pressure with the pick can crack the glass.

    • Leave this opening pick in the right edge to prevent the adhesive from resealing.

  6. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 6, imagen 1 de 1
    • Reheat the iOpener and apply it to the bottom edge of the Surface's screen for two minutes.

    • You may need to reheat and reapply the iOpener several times to get the Surface warm enough. Follow the iOpener instructions to avoid overheating.

    • A hair dryer, heat gun, or hot plate may also be used for more heat, but be careful not to overheat the Surface—the screen and internal battery are susceptible to heat damage.

  7. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 7, imagen 1 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 7, imagen 2 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 7, imagen 3 de 3
    • Insert a new opening pick into the bottom right corner and slide it around the corner toward the bottom edge.

    • Don't insert the opening pick any deeper than the black bezel on the side of the screen. Inserting the pick too far may damage the LCD.

    • Slide the pick along the bottom edge of the Surface to cut through the screen adhesive.

    • Leave this pick in the bottom edge to prevent the adhesive from resealing.

  8. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 8, imagen 1 de 1
    • Reheat the iOpener and apply it to the left edge of the Surface's screen for two minutes.

    • You may need to reheat and reapply the iOpener several times to get the Surface warm enough. Follow the iOpener instructions to avoid overheating.

    • A hair dryer, heat gun, or hot plate may also be used for more heat, but be careful not to overheat the Surface—the screen and internal battery are susceptible to heat damage.

  9. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 9, imagen 1 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 9, imagen 2 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 9, imagen 3 de 3
    • Insert a new opening pick into the bottom left corner and slide it around the corner toward the left edge.

    • Take care cutting under the lower 2.5 inches (65 mm) of the left edge. Do not insert the opening pick more than 1/8 inches (3 mm) here. The display cables sit near this part of the bezel and are easily damaged. Once past the display cable area, do not insert the pick past the bezel.

    • Slide the pick along the left edge of the Surface to cut through the screen adhesive.

    • Leave this pick in the left edge to prevent the adhesive from resealing.

  10. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 10, imagen 1 de 1
    • Reheat the iOpener and apply it to the top edge of the Surface's screen for two minutes.

    • The adhesive is thickest along this edge, and you may need to reheat and reapply the iOpener several times to get the Surface warm enough. Follow the iOpener instructions to avoid overheating.

    • A hair dryer, heat gun, or hot plate may also be used for more heat, but be careful not to overheat the Surface—the screen and internal battery are susceptible to heat damage.

  11. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 11, imagen 1 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 11, imagen 2 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 11, imagen 3 de 3
    • Round the left corner with the opening pick and slide it along the top edge of the Surface. Stop when the pick is 2.75 inches (70 mm) away from the left edge.

    • The next 6 inches (15 cm) of the top edge of the case is covered by the left and right antennas, which sit between the case and the screen bezel. Follow the next steps carefully to avoid damaging the antennas.

  12. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 12, imagen 1 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 12, imagen 2 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 12, imagen 3 de 3
    • Insert the point of a pick under the display where you just stopped cutting. Do not insert the pick deeper than the edge of the bezel.

    • Carefully roll the pick to the right, pressing the long edge of the pick into the screen adhesive underneath the bezel, cutting the adhesive as you go. Do not slide the pick along the edge of the Surface.

    • Keep the pick parallel to the screen throughout the whole procedure so that it doesn't catch on the antennas. Do not press the pick against the case.

    • Repeat this motion of inserting the point of the pick where you just cut, and rolling to the right all along the top edge of the Surface, until the pick is 2.5 inches (64 mm) from the right edge of the Surface.

  13. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 13, imagen 1 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 13, imagen 2 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 13, imagen 3 de 3
    • Once you cut the adhesive over the antennas (8.5 inches, or 22 cm, away from the left edge), slide the pick the rest of the way along the top edge of the surface and round the top right corner to slice through any remaining adhesive.

  14. Microsoft Surface Pro 5 Volume and Power Button Replacement, Open the Surface: paso 14, imagen 1 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement, Open the Surface: paso 14, imagen 2 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement, Open the Surface: paso 14, imagen 3 de 3
    • Very slowly lift the screen assembly away from the Surface case. If you encounter any resistance, stop and check that all the adhesive is separated.

    • Do not remove the screen yet. It is still connected to the motherboard by two cables.

    • Use an opening pick to cut through any remaining adhesive.

    • The flash lens may fall out of the Surface case. Keep track of the lens and return it to its cutout in the case during reassembly.

  15. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 15, imagen 1 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 15, imagen 2 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 15, imagen 3 de 3
    • Lift the top of the screen assembly away from the case while sliding the bottom of the screen closer to the motherboard display connectors.

    • Gently lay the screen down on the case with the connectors facing up. Take care to avoid creasing the display cables.

  16. Microsoft Surface Pro 5 Volume and Power Button Replacement, Disconnect the screen: paso 16, imagen 1 de 2 Microsoft Surface Pro 5 Volume and Power Button Replacement, Disconnect the screen: paso 16, imagen 2 de 2
    • Use an opening pick to pry up one edge of the EMI shield covering the display board.

    • Repeat this procedure at different points around the shield until it is free.

    • Try not to deform the shield too much—you will need to reinstall it during reassembly.

  17. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 17, imagen 1 de 1
    • Lift the EMI shield away from the display board and remove it.

  18. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 18, imagen 1 de 2 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 18, imagen 2 de 2
    • Use the flat end of a spudger to pry the display interconnect cable straight up and out of its socket on the board.

  19. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 19, imagen 1 de 2 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 19, imagen 2 de 2
    • Insert one point of a pair of pointed tweezers into a gap in the edge of the EMI shield covering the digitizer connector.

    • Use the tweezers to pry the EMI shield away from the display as much as you can without bending it.

    • Repeat this procedure at different points around the shield until it is free. Remove the shield.

    • Try not to deform the shield too much—you will need to reinstall it during reassembly.

  20. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 20, imagen 1 de 1
    • Pull the rest of the shield off of the digitizer connector and remove it.

  21. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 21, imagen 1 de 2 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 21, imagen 2 de 2
    • Use the tip of a spudger to pry the digitizer connector straight up and out of its socket on the screen.

  22. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 22, imagen 1 de 1
    • Remove the screen assembly from the Surface.

    • During reassembly, pause here and follow this guide to replace the screen adhesive.

  23. Microsoft Surface Pro 5 Volume and Power Button Replacement, Disconnect the antenna support: paso 23, imagen 1 de 2 Microsoft Surface Pro 5 Volume and Power Button Replacement, Disconnect the antenna support: paso 23, imagen 2 de 2
    • Use the point of a spudger to pry the microphone connector straight up and out of its socket on the motherboard.

  24. Microsoft Surface Pro 5 Volume and Power Button Replacement, Unscrew the antenna support: paso 24, imagen 1 de 1
    • Use a T5 Torx driver to remove the four screws securing the antenna support:

    • Three 4.5 mm screws

    • One 6 mm screw

  25. Microsoft Surface Pro 5 Volume and Power Button Replacement, Remove the antenna support: paso 25, imagen 1 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement, Remove the antenna support: paso 25, imagen 2 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement, Remove the antenna support: paso 25, imagen 3 de 3
    • Use a spudger to lift the antenna support out of its recess in the Surface.

    • Remove the antenna support.

  26. Microsoft Surface Pro 5 Volume and Power Button Replacement, Remove the heat sink shield: paso 26, imagen 1 de 2 Microsoft Surface Pro 5 Volume and Power Button Replacement, Remove the heat sink shield: paso 26, imagen 2 de 2
    • Insert one point of a pair of pointed tweezers into a gap in the corner of the EMI shield covering the heat sink.

    • Use the tweezers to pry the EMI shield away from the motherboard as much as you can without bending it. Do not remove it yet.

    • Try not to deform the shield too much—you will need to reinstall it during reassembly.

    • Take care not to puncture the battery with the tweezers while working on this shield.

  27. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 27, imagen 1 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 27, imagen 2 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 27, imagen 3 de 3
    • Repeat the last step for each corner of the EMI shield covering the heat sink.

  28. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 28, imagen 1 de 1
    • Remove the heat sink shield.

  29. Microsoft Surface Pro 5 Volume and Power Button Replacement, Remove the heat sink: paso 29, imagen 1 de 2 Microsoft Surface Pro 5 Volume and Power Button Replacement, Remove the heat sink: paso 29, imagen 2 de 2
    • Remove the ten Torx screws securing the heat sink:

    • Five 2.6 mm-long T3 screws

    • Four 3.3 mm-long T5 screws

    • During reassembly, tighten the heat sink screws in the following criss-cross pattern, one turn at a time, until they're tight:

    • Screw 1

    • Screw 2

    • Screw 3

    • Screw 4

  30. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 30, imagen 1 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 30, imagen 2 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 30, imagen 3 de 3
  31. Microsoft Surface Pro 5 Volume and Power Button Replacement, Disconnect the left speaker: paso 31, imagen 1 de 2 Microsoft Surface Pro 5 Volume and Power Button Replacement, Disconnect the left speaker: paso 31, imagen 2 de 2
    • Use the point of a spudger to lift the left speaker connector out of its socket on the motherboard.

  32. Microsoft Surface Pro 5 Volume and Power Button Replacement, Disconnect the volume and power buttons: paso 32, imagen 1 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement, Disconnect the volume and power buttons: paso 32, imagen 2 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement, Disconnect the volume and power buttons: paso 32, imagen 3 de 3
    • Use the point of a spudger to flip up the small locking flap securing the volume and power button cable ZIF connector.

    • Slide the volume and power button cable straight out of its socket on the motherboard.

  33. Microsoft Surface Pro 5 Volume and Power Button Replacement, Remove the left speaker assembly: paso 33, imagen 1 de 1
    • Use a T5 Torx driver to remove the two screws securing the left speaker:

    • One 6 mm screw

    • One 3.9 mm screw

  34. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 34, imagen 1 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 34, imagen 2 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 34, imagen 3 de 3
    • Use a spudger to lift the right edge of the speaker so that it clears the motherboard and screw bosses.

    • With the right edge lifted, slide the speaker to the right, straight out of its recess in the case.

  35. Microsoft Surface Pro 5 Volume and Power Button Replacement, Remove the volume and power button assembly: paso 35, imagen 1 de 1
    • Heat an iOpener and apply it to the long edge of the speaker assembly for two minutes to soften the adhesive securing the buttons.

  36. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 36, imagen 1 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 36, imagen 2 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 36, imagen 3 de 3
    • Slide an opening pick under the volume and power button cable to separate the adhesive securing the cable to the speaker.

  37. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 37, imagen 1 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 37, imagen 2 de 3 Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 37, imagen 3 de 3
    • Slide an opening pick under the volume and power buttons to separate the adhesive securing the buttons to the speaker.

  38. Microsoft Surface Pro 5 Volume and Power Button Replacement: paso 38, imagen 1 de 1
    • Remove the volume and power buttons.

Conclusión

Compare your new replacement part to the original part—you may need to transfer remaining components or remove adhesive backings from the new part before installing.

To reassemble your device, follow the above steps in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for troubleshooting help.

Sam Omiotek

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