Wheelbase is not powering on
T-GT II does not show any signs of life, does not calibrate and no light on LEDs
Check Connections
Make sure that Power Supply is connected directly to a wall, without any adapters, converters, extension cables etc. Try a different Outlet.
Try a different USB port. Make sure to connect directly to USB port, without using USB Hubs or extension cables.
Test on another PC or PlayStation
If possible, check if the base powers on on another PC or PlayStation.
Reinstall the firmware
Corrupted firmware might be the case of the wheel not turning on. You can find instructions on how to Flash and re-install the firmware here.
T-GT II Turns on, but not recognized on PlayStation
T-GT II calibrates and turns on fine, but is not recognized on PlayStation.
Press PS button
Just like with regular controllers on PlayStation, you must press the PS button in order for the wheel to connect. If you are using a wheel that is not a standard T-GT wheel, then you must find out what is the equivalent of the PS button on that wheel.
Check Connections
Make sure that Power Supply is connected directly to a wall, without any adapters, converters, extension cables etc. Try a different Outlet.
Try a different USB port. Make sure to connect directly to USB port, without using USB Hubs or extension cables.
Update the firmware
Sony regularly performs updates that can modify the operation of certain peripherals. Thrustmaster also updates its products to match the operation of the consoles.
This is why it is important to update your wheel if you notice abnormal behavior. You will find the update instructions on the Thrustmaster support site.
Test the wheel in Thrustmaster Control Panel on PC
Testing your T-GT II in Control Panel will point to a possible cause. Instructions on where to find Thrustmaster Control Panel can be found on page 3 of the update document.
On PC, the left switch must be set to OTHER
Force Feedback is not working properly
Force Feedback exhibits random behavior in-game. Force Feedback cuts-off or weakens mid-race
Check Connections
Make sure that Power Supply is connected directly to a wall, without any adapters, converters, extension cables etc. Try a different Outlet.
Try a different USB port. Make sure to connect directly to USB port, without using USB Hubs or extension cables.
Update the firmware
Sony regularly performs updates that can modify the operation of certain peripherals. Thrustmaster also updates its products to match the operation of the consoles.
This is why it is important to update your wheel if you notice abnormal behavior. You will find the update instructions on the Thrustmaster support site.
Change in-game Force Feedback Settings
Each game has it's own options when it comes to modifying the operation of the Force Feedback. Some games have more options than others. You want to increase and/or decrease each available option for better optimization. Some options, such as Counter-steering assistance, may appear to be unrelated to Force Feedback but do actually affect it.
It is a common misconception that Stronger Force Feedback = better . However, that is not necessarily true and can lead to loosing some details and lowering your reaction time. It is better to find a balanced set of setting that works for you.
Other
In case none of this is helpful, try reaching out to Thrustmaster Support directly.
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