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Overheating
The bottom of the computer feels warm or hot. Additional symptoms include crashing programs or loud noises coming from the fan.
Dirty/Blocked Vents
Ensure that your computer has good ventilation and that there are no physical objects blocking the vents on your computer. Once you have established that there is nothing blocking the airflow, check the vents for any dust. The vents are located on the back and sides of the computer. Dust can be removed with a can of compressed air directed at the affected areas.
Prolonged Running of Unnecessary Programs
A software problem may be affecting your computer. Access the Windows Task Manager to observe what programs or applications are using your CPU. Try to minimize or negate the tasks that routinely use a large portion of the CPU. Additionally, Windows startup tasks can be delayed or disabled using Task Manager (prior to Windows 8), or Startup (Windows 8, 8.1, & 10). Postponing or negating these extra tasks helps manage your CPU more efficiently.
Faulty Battery
If you are experiencing overheating, the battery for your computer may be malfunctioning or dying. Replace the battery for your laptop and monitor any improvement. Click here for battery replacement guide.
Crashing Programs
The applications or web pages on the computer unexpectedly quit and close without any input from the user.
Overheating
Overheating causes the hardware to become too hot and then fail, which leads the laptop to crash. Please refer to the overheating section for possible symptoms and solutions regarding this issue.
Corrupted System
The registry for your computer may be corrupted. The registry is responsible for storing Windows settings for the computer system. This can be fixed through registry cleaning software.
Laptop Needs Software and System Updates
Occasionally, there will be errors within your laptop’s software. Updating your software regularly will allow patches to fix any coding errors. Additionally, the system must be updated as well. Microsoft will regularly release compatibility updates for their operating system, which need to be installed on your computer.
Screen is Unresponsive
The display screen does not respond to any keys pressed by the user.
Overheating
If your screen is unresponsive, the cause may be overheating. Overheating causes the hardware to become too hot and then fail, which leads to a crash. Please refer to the overheating section for possible symptoms and solutions regarding this issue.
Battery Malfunction
Sometimes a screen is unresponsive if the battery is not working. Temporarily remove the battery, then reinsert it after about a minute, then restart the laptop. Click here for battery replacement guide.
Incorrect Laptop Settings
An unresponsive screen could also happen due to an inappropriate setting on the black screen. Startup the computer by powering it down, then immediately press “f10” once the laptop begins to restart again. This action should display a black screen with white text. To get to the settings, click “skip” on the first and second screen then click the box and “next” on the third screen. This will reset the laptop to its factory or original settings.
Blue Screen of Death
The display screen shows as blue, and will not respond to any user input. The computer will usually do this in response to protecting its hardware from a total system crash.
Harmful Malware/Viruses
If the screen becomes blue, it most likely means that a virus or corrupt file is within the computer. If you think you have a virus, try shutting down the laptop by holding down the power button. You can also try removing the battery, waiting a few minutes, then reinsert the battery. These techniques will restart the laptop so that it might delete the virus code within itself. Once the virus seems to be deleted, consider downloading a stronger virus protection service for the laptop.
Overheating
If you encounter a blue screen, the cause may be overheating. Overheating causes the hardware to become too hot and then fail, which leads to a crash. Please refer to the overheating section for possible symptoms and solutions regarding this issue.
Battery Malfunction
An unresponsive screen could be due to the battery being improperly placed inside the laptop. Remove the battery for a minute then reinsert the battery and restart the laptop. Click here for battery replacement guide.
Screen Will Not Power On
The display screen will remain blank or not show even when the user presses or holds the power button.
Battery Malfunction
When the laptop’s screen will not power on, the solution could be as easy as making sure the laptop is charged. If the laptop is charged, try restarting the laptop by holding down the power button. If this does not work, the laptop may have a faulty battery. For a faulty battery, try to remove the battery then reattach it because it may be connected incorrectly. Otherwise, the battery may need to be replaced. Click here for battery replacement guide.
Faulty Motherboard
The laptop’s charging circuits are within the motherboard. Therefore, if the laptop is not holding a charge or is not charging, the motherboard may be malfunctioning and may need to be replaced. Click here for motherboard replacement guide.
Laptop Needs Hardware Reset
As a last resort, reset the laptop’s hardware by removing the battery and power cord, then holding down the power button to filtrate any extra current in the laptop. The battery and power cord will need to be replaced before turning the computer back on.
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