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Sony α6000 Troubleshooting
Released April 2014; identified by model ILCE-6000.
Camera Won't Turn On
Your camera will not turn on.
Battery Needs Charging
Make sure that the battery pack you use is properly charged, as well as that you know where to place it. Use [insert guide here] for a step-by-step walkthrough.
Camera Isn't Turned On
Place the camera upright and find the button at the very forefront of the camera on the right. Turn the dial from OFF to ON.
Pictures Show Up Dark
Your pictures are not coming out bright or clear.
Flash on Camera not Popping Up
This camera comes with an attached flash, but if using a flash attachment, then make sure it it is a Sony approved accessory. The built in flash should work by pushing the jagged downward pointing arrow on the camera. Use [insert guide here] for a step-by-step walkthrough.
Don't Know How to Use Camera Strap
You are having problems with getting the camera strap on/off.
Camera Strap Won't Attach
First, make sure the camera strap is either the one that came with the camera, or one that is an approved accessory by Sony.
Use [insert guide here] for a step-by-step walkthrough on attaching the camera strap.
Camera Strap Won't Detach
Follow the Attaching the Camera Strap guide in reverse order but remove rather than insert where applicable.
Photos Won't Transfer
Your photos will not transfer from camera to computer.
Need to Sync Camera Memory Through a Micro USB Cord
If your computer does not come with a Micro USB reader, then a Micro USB Cord that is made for the Sony α6000 specifically will need to be used in order to extract photos from the camera and onto a computer. If your computer does have a Micro USB reader, simply insert the card into the corresponding slot in the computer.
Follow [insert guide here] in order to know how to access the memory card.