Device will not turn on
I press the power button but the cell phone doesn't turn on.
Trying to charge the cellphone and does not turn on
If the charger works and the cellphone does not turn on, then replace the battery.
My cellphone charger is plugged but is not charging
If the battery works and the cellphone does not turn on, then replace the charger.
Touch Screen Gets Frozen
Before you start this preciser make sure that your device is completely off.
Screen is Dirty
LG Aristo touch capacity is made by infrared LED lights around the border of the screen. Blocking these lights will make it difficult for the LG Aristo to sense your finger. Use a soft cotton wipe and clean the screen, make sure there is nothing blocking the screen edges.
Battery Life Is Low
It is possible that the LG Aristo is not responding if the battery is too low. Plug in and charge your device. After it has significant amount of charge and try again.
Restart Your Phone
if your LG Aristo is frozen with the screen on, hold down the power button for about 30 seconds to restart.
If your phone freezes more than once, we recommend checking for a larger issue. Maybe by visiting your carrier or manufacturer site.
Device won’t Charge
Charging port is dirty
Many times we put our devices in dirty places and get lint, dust, dirt, etc. in the charging port. This obstructs the lightning port from properly connecting into the charging port. You can easily use a can of compressed air to clear out the charging port. You can also use a thin needle or paper-clip to clean it out (be gentle!).
Cable of charger is not functioning
With a phone charger you usually have the charger adapter and the detachable cable. The detachable cable is the weakest component in a charger and probably one of the first things you want to check when troubleshooting your device not charging.
Charger adapter not functioning
We can eliminate the possibility that it is your device by checking if it is the charger itself. If it wasn’t the cable or charging port, then maybe its the adapter. Try using another charging adapter and if it charges then it was the charger itself.
Replacing Charging Port
If you have gone through all of the above options, then replacing the charging port will fix the issue. (Link of guide will be in here once approved).
Ear Speaker is Malfunctioning
Static coming from earpiece speaker
Static or crackling can be signs of a bad connection as well as software or wiring issues. What you can do is check to see if any audio setting were changed. Many times, there are apps, that when downloaded, change audio settings. If it doesn’t help, restart the phone and make any needed updates. If the problem continues, backup all your data and do a master reset from the settings page.
Not being able to hear the other person
It can either be a software issue or a setting. Make sure that all the volume is up. Sometimes we forget that Bluetooth devices are still connected, so make sure to check for Bluetooth devices! Check for any software updates and update as needed.
Problems from the earpiece speaker can be simply due to something obstructing it. Use a can of compressed air to clean it out and if needed, carefully use a needle to clean it out.
When I try to go to a webpage my lg aristo 3+ goes back to the lock screen then the power off phone restart phone turn on airplane mode pops up what's going on?
Curtis Wilkes - Contestar
My LG artisto 2 phone keeps freezing up on me I take out the SIM card and I take out the battery and and it's working and then it doesn't want to work. There's a problem with it I can't unplug it or it will turn off I took him to repair shop he didn't fix it for me he didn't know what the problem was.
GHOST WORM - Contestar
When I press the ON button My LG Aristo 2 plus is showing only the LG logo on a Pink background but won't turn on, it remains that way until battery is empty. I tried to Factory resset by presing the Volume down key+the ON/OFF button but still remain the same. What can I do to get it back?
Tito Román - Contestar
My phone keeps shutting off if not pluged into the charger even with a full battery.how do i fix this?
Dana Culberson - Contestar