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JBL Clip Plus Troubleshooting
The JBL Clip Plus (JBL Clip+) is a light and rugged portable speaker. Its item number is JBLCLIPPLUSBLK, and it was first made available May 26, 2015.
JBL Clip+ will not turn on
When you press the power button, nothing happens. The sound does not turn on and there is no light or startup noise.
Battery is depleted
If the battery is depleted, nothing will happen when you press the power button on the Clip Plus. Try charging the JBL Clip+ for a short amount of time and see if the problem is solved.
Charger is broken
If the charger is broken, then the JBL Clip+ will not charge and will never have the power needed to startup. The hookup is a micro-usb which is a highly universal charging cable. See if you have another one to test and see if the charger is faulty. If the other charging cable works, a replacement charging cable for the JBL Clip+ should be ordered.
Battery is faulty
If the battery is faulty, you will get not power. Let the Clip+ charge for an extended amount of time. After a while try turning the JBL Clip+ on with the charger still plugged in. If it turns on, take the charger out while it is on. If this results in the JBL Clip+ turning off immediately, then your battery is more than likely faulty. A battery replacement is required.
Power Button is faulty
If steps one, two, or three do not solve the problem then it is possible that the power button itself is faulty. Testing to see if it is the power button requires taking the device apart. If it is the power button that is faulty, you will have to reorder another part and install a new button.
JBL Clip+ is not charging
When the device is plugged into the charger, there is no indication of charging and the battery does not re-energize.
Dirty charging port
If the JBL Clip+ is not charging, it is possible the charging port is dirty. First make sure nothing is plugged into the outlet. The JBL Clip+`s charging port is the micro-usb port, try to clean all connections.
Faulty charging cable
The only way to charge JBL Clip+ is a charging cable. If there is visible damage to the charger cable it is likely that you will need a new one. See if the charging cable will work on another device since the cable is very universal. If the other device won’t charge as well, it is probably the charging cable that is faulty.
Charging port faulty
If the first and the second steps do not help the charging issue, it is possible that the charging port is faulty. If the charging port on device is faulty a possible solution is to replace charging port on device.
JBL Clip+ audio is distorted
This device works, but the sound is not good, sometimes the sound stops for a moment without notice.
Auxiliary port is dirty
The auxiliary port is the port that allows you to make a wired connection to your music player. Dust and dirt may make its way into the port, causing a bad connection between the music player and the speaker. Try cleaning out the port with appropriate tools.
Bad connections to speaker
If the sound does not sound clear, or the sound goes out occasionally, it is possible that the connections to the speakers might not be good. This would require you to disassemble the JBL Clip+ and look into this problem. It is possible that some wiring might have to be connected or fixed.
If the AUX port is clean, and the connections look fine, it is possible that the speaker itself is faulty and will need to be replaced. This requires you to order a replacement speaker and you will need to install the new one using a guide.