Wiki con Contribuciónes de Estudiantes
Esta wiki ha sido creada por un increíble grupo de estudiantes de nuestro programa educativo.
Google Pixel 5a Troubleshooting
Google Pixel 5a This Troubleshooting page will help you diagnose problems with a Google Pixel 5a.
Failing to charge
The phone will not charge while being plugged into a power source.
Faulty Charging Port
First ensure that the charger and the outlet itself works by testing it on another device. If the charger and outlet function properly but your devices charging light does not come on when plugged in, there is likely a faulty charging port within your Google Pixel 5a.
Exhausted/Worn out Battery
If your Google Pixel 5a will charge to 100% without any problem when plugged into a power supply but depletes quickly when disconnected from that power supply, a worn out battery is likely the cause of this short battery life.
Difficult to read screen / unresponsive screen
The screen is distorted and/or will not respond to touch.
If your screen shows cracks or lines, that is likely the primary issue with an unresponsive screen and can cause difficulty when operating the phone.
If there are no visual issues with your phone screen but it remains unresponsive or slow, there is a possibility of a virus or malware. In that case it is best to factory reset the Google Pixel 5a before permanent damage is caused to the phone.
Distorted audio through speakers
Audio is difficult to hear and/or scratchy through phone speaker despite volume setting.
Debris In or On the Speakers
Clean the exterior of the speakers with cotton swabs and toothpicks removing all possible dust/debris, do NOT use chemicals or liquids as you may damage your speakers further.
Speakers are clear of debris but sound is still distorted or difficult to hear, your speakers may have received internal damage in some way and you may need to replace the speakers themselves.
Distorted audio through headphones or earbuds
Audio is difficult to hear and/or scratchy through headphone jack despite volume setting.
Debris In Headphone Port
Ensure that the headphone port is clean of debris by using a flashlight and toothpicks to clear the port.
Damaged Headphone Port
Test your headphone on another device to ensure the sound is clear, if the headphones work properly and the port is clear of debris, you may have an internally damaged headphone port.
Blurry pictures, too much/ little light in pictures
Camera images are blurry, distorted or unfocused.
Cracked camera glass
If your phone's camera will not focus or is permanently blurry inspect the lens of the camera. If the lens is cracked this is the issue. If your lens shows clear cracks or damage, it will need to be replaced completely. Be careful of stray pieces of glass as it can cut the user.
Dirty camera lens
Inspect the camera glass and ensure that there are no fingerprints or other impedances. If this is the case then clean the glass thoroughly using a cloth rag.