GameSir Super Nova Buttons Not Responsive

If the input is delayed or doesn't register when using the buttons, bumpers, triggers, or joysticks on your GameSir Super Nova, follow this page for solutions.

Delayed or no input could potentially be caused by a dead or very low battery.

• Verify if the GameSir Super Nova is charged.
• If it is not charged, allow for five minutes of charge time before attempting to turn it on and retesting inputs.
• If you suspect the battery may not work, please refer to our battery troubleshooting page titled GameSir Super Nova Battery Won't Charge.

Cables or ports may be damaged, preventing the GameSir Super Nova from properly connecting to the intended device.

• Verify there is no debris in the connection port or on the cable's plugin.
• Confirm that the cables used to connect both the intended device and the controller are undamaged by connecting them to a different device, like a computer.
• Confirm that the connection ports are undamaged, including any pins inside the controller and the intended device's port.

The software used by the GameSir Super Nova or intended device may not be on or may be glitching.

• Confirm that Bluetooth capabilities are on for the GameSir Super Nova and the intended device. If both are on and functional, manually select the controller from the intended device's Bluetooth settings and retest the inputs.
• Turn both devices off, then on again to reset any potential software glitches.

The action buttons, joysticks, or triggers on the GameSir Super Nova may become unresponsive due to debris, wear, or physical damage preventing the buttons from properly registering inputs.

• Inspect each action button (A, B, X, Y) for any visible debris, dirt, or residue that may be blocking the button from fully pressing down. If debris is found, use a can of compressed air to clear the area around the buttons.
• Press each action button individually and deliberately to confirm whether the issue is isolated to a specific button or affects all action buttons equally.
• If a specific button appears stuck or does not spring back after being pressed, the button mechanism may be worn or damaged and will require replacement. Please refer to our repair guide for further instructions.

• Inspect each joystick for debris or residue around the base that may be restricting movement. Use a can of compressed air to clear any buildup.
• Move each joystick through its full range of motion to determine whether the issue is isolated to one joystick or affects both equally.
• If a joystick feels loose, stiff, or fails to return to center after being released, the joystick mechanism may be worn and will require replacement. Please refer to our repair guide for further instructions.

• Inspect each trigger for debris or residue that may be preventing it from fully pressing or releasing. Use a can of compressed air to clear the area around the triggers.
• Press each trigger individually to confirm whether the issue is isolated to a specific trigger or affects both equally.
• If a trigger feels stuck, does not spring back after being pressed, or registers inconsistently, the trigger mechanism may be worn or damaged and will require replacement. Please refer to our repair guide for further instructions.

There may be internal damage or connection issues with the motherboard from normal wear and tear, water damage, dropping the controller, etc.

• Once a connection is established between the controller and the intended device, test the buttons, joysticks, bumpers, and triggers individually to verify which inputs do and do not work.