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[title|Samsung TV Won't Turn On] | |
- | [summary]Your Samsung TV is not responding when you try to turn it on. It may show a red light and nothing else. It may have a blinking red light. It might have no light showing at all. Where do you start to try and get it working again? We will walk through the causes and solutions, and what to try first. It isn't as hard as you might think! Note: this wiki applies to newer Samsung |
+ | [summary]Your Samsung TV is not responding when you try to turn it on. It may show a red light and nothing else. It may have a blinking red light. It might have no light showing at all. Where do you start to try and get it working again? We will walk through the causes and solutions, and what to try first. It isn't as hard as you might think! Note: this wiki applies to newer Samsung TVs, not rear projection units or projectors.[/summary] |
+ | |
+ | Note: this page applies to newer Samsung TVs, not rear projection units or projectors. |
== First Steps == | |
The first thing to check is the Standby Light. This is the red light that is on the lower edge of your TV and it is the place where you are supposed to aim your remote when you are watching the TV. | |
- | You usually see it on when the TV is off (really standby) and you |
+ | You usually see it on when the TV is off (really standby) and you don't see it when the TV is on or is unplugged (really off). If you see it blinking it indicates a problem, generally with power supply issues. |
Depending on the standby light, we will check different things first. | |
- | * A solid standby light means the unit is getting power, so we don't have to check the cord or the plugs right away. We can start by [[Samsung TV Will Not Turn On#Section_Software_Glitch|resetting the TV]] or [[Samsung TV Will Not Turn On#Section_Remote_Software_Glitch|resetting the remote |
+ | * A solid standby light means the unit is getting power, so we don't have to check the cord or the plugs right away. We can start by [[Samsung TV Will Not Turn On#Section_Software_Glitch|resetting the TV]] or [[Samsung TV Will Not Turn On#Section_Remote_Software_Glitch|resetting the remote]]. If that doesn't work, skip over the Electrical Supply section—your TV is receiving power. |
* No standby light could mean the unit is on with no display, or that the power to the unit is disconnected. We will start with the [[Samsung TV Will Not Turn On#Section_Faulty_Electrical_Supply|electrical supply]]. | |
* The blinking standby light means a power problem, it is likely the power supply board but there are a significant number of other potential causes. We will start with [[Samsung TV Will Not Turn On#Section_Electrical_Supply|electrical supply]] as well but with a different initial focus. | |
+ | [comment]solutions[/comment] |
== Software Glitch == | |
The TV can display a black screen and actually be functioning properly if the input source does not match the setting on the TV. The power light may also be blinking. | |
- | * Check input source to see that it matches what’s connected to the TV. If you have HDMI 1 set as source and your source is actually connected to HDMI 2 you will not see anything. |
+ | * Check the input source to see that it matches what’s connected to the TV. If you have HDMI 1 set as the source and your source is actually connected to HDMI 2 you will not see anything. |
* If the power light is off, the TV may actually be on and just trying to use the wrong source. | |
- | * You should be able to change the source either from your remote |
+ | * You should be able to change the source either from your remote or from a button on the side of the TV. |
== Faulty HDMI Cable/Connection == | |
- | If the TV is shut down while connected to an Xbox, Wii or other device via HDMI it will frequently not turn on unless the connected device is on. |
+ | If the TV is shut down while connected to an Xbox, Wii, or other device via HDMI it will frequently not turn on unless the connected device is on. |
* Try turning on the connected device. | |
* You can check this using a flashlight held close to the screen. | |
- | * Look for a faint picture in the lit area; if |
+ | * Look for a faint picture in the lit area; if it's there, the backlight has failed. |
* It may be a bad power supply board feeding the backlight, or the backlight components. | |
* Another possible indicator of a shorted backlight is a blinking standby light. | |
== Faulty Power Supply == | |
- | At this point you are likely dealing with a unit that has been displaying a blinking standby light. For the next tests, you will need to open the back of your TV. This can be both physically difficult or you may not feel comfortable opening the TV up. |
+ | At this point, you are likely dealing with a unit that has been displaying a blinking standby light. For the next tests, you will need to open the back of your TV. This can be both physically difficult or you may not feel comfortable opening the TV up. |
If you choose to do so, there are a couple of tests you can do to see what has failed. | |
* Unplug the TV. (It should already be so) | |
- | * There should be a black cable (See red box in pic below) running from a connector on the Power Supply Board (the tan board on the right in the pic below) |
+ | * There should be a black cable (See red box in the pic below) running from a connector on the Power Supply Board (the tan board on the right in the pic below) to a connector on the motherboard. |
[image|2757436] |
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