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Computer Won't Boot
Your computer does not load the Operating System and instead takes you to an error message
Hard Drive Undetected
Check to see if the BIOS has detected the hard drive by turning the computer on and pressing the F10 key on the keyboard to get to the BIOS configuration screen.
BIOS Setting issues
Power on the computer and press F2 on the boot device error screen or during BIOS boot and hit the right arrow key to select Boot Options. Use the up and down arrow keys to scroll to the Secure Boot option and press enter. You should get two options select disable. In the device boot order, make sure the internal hard drive is first in the order. Note: If you are using a version of Windows such as Windows 7 or an older version, make sure the Legacy Boot option is set to enable.
No operating system detected
Obtain an operating system installation media from the developer of the operating system that you choose and then burn the installation media to a DVD-RW disc or mount as a bootable ISO image to a flash drive. Follow the operating system install instructions which can be found on the developer's website or maybe found on a booklet that comes with the installation media if you ordered a disk copy and had it shipped to you.
POST memory errors
Computer beeps in pattern indicating memory error.
Faulty Memory Modules
If your computer gives a beep pattern during the POST, open the back of the computer and locate the memory modules. Ensure that they are properly inserted to the slots on the motherboard.
Faulty Memory
The memory has been corrupted or is unusable.
Black Screen
You have a Black Screen but LED light is still visible
RAM could need replacement
Failure for the computer to start up and show a constant black screen will likely be an issue concerning the RAM.
Faulty Screen
There is no display on the screen or a black screen when computer is on.
Frozen Screen
Unresponsive display Screen.
Faulty or insufficient RAM
If your computer crashes during normal operation, crashes during memory intensive tasks, or beeps and will not boot up, this means you have bad RAM or that you do not have enough RAM.
Computer Will Not Power On
You press the power button and nothing happens.
Faulty Power Adapter
Ensure the power adapter is plugged in and the charge light is on. If the light is not on, and the adapter is plugged in, the adapter is faulty. Consider purchasing a replacement adapter.
No WI-FI Connection
The computer is unable to access WI-FI connection.
Faulty Internal Wireless Antenna
The wireless antenna could be damaged causing connection issues. A failed WI-FI antenna will likely result in low performing WI-FI connections or a failure to connect to it at all.
Faulty Wireless Card
The wireless card is old or damaged causing the connection to be poor or none at all. Wireless card needs replacement.
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