Device Will Not Hold a Charge
The laptop charges slowly and its battery life is extremely short.
Faulty Power Adapter
When plugging in the power adapter into the charging port, ensure the charging indicator light is on. If the light does not turn on, or the light only turns on when moving the cord of the adapter, you have a faulty power adapter.
Faulty Battery
Before diagnosing a faulty battery, ensure the power adapter works and the charging indicator light turns on. If the light turns on and the battery life is still very short (or if the laptop doesn't turn on at all unless charging) you have a faulty battery.
Device is Overheating
The laptop gets very hot, its fans get very loud, and it possibly shuts itself off.
Too Many Applications Running
Your CPU may be trying to run too many applications on your laptop. Open the "Task Manager" application to see what applications are running and which ones are being allocated too much space.
Dust Build-up On Fans
The fan assembly within the laptop can not preform at its best when blocked by dust/hair. If you haven't cleaned your laptop in a while, or possibly have pets that shed often, consider blowing some compressed air into the fan assembly to reduce dust.
Faulty Fan Assembly
If the above solutions have not worked, you may have a faulty fan assembly. Sometimes this can also be identified by loud noises coming from the fans.
Random Crashing
The laptop freezes, crashes, or otherwise stops working randomly.
Faulty RAM
If crashes occur seemingly at random, even when booting into safe mode or having no applications open, you likely have bad RAM. Consider replacing your laptops RAM.
Loss or Corruption of Files
Files saved on your laptop are going missing or cannot be opened.
Faulty Hard Drive
Before checking your hard drive, ensure you haven't accidently deleted any files or changed their extension (making them unreadable). Try running the "CHKDSK" command in the Command Prompt to ensure it is the hard drive, If the issue of missing files persists, you have a faulty hard drive.
No Display or Black Spots on Screen
Nothing appears on the laptop screen, or some pixels appear permanently black.
Cracked Screen
If you see a mess of vertical or horizontal lines of varying colors, your screen is definitely cracked. Although it is easy to identify, the only viable solution is to replace the screen.
Dead Pixels
Spots on your laptop screen that appear to be permanently black are called dead pixels. There are some third-party tools that can fix these pixels if they become an issue.
Freeze on Start-Up
The laptop will not boot-up or freezes when starting the Operating System.
Faulty CPU
If the laptop refuses to listen to respond to any of your instructions, or just flat-out will not boot-up, you have a bad CPU.
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