Wiki con Contribuciónes de Estudiantes
Esta wiki ha sido creada por un increíble grupo de estudiantes de nuestro programa educativo.
Computer Not Turning On
Power button does not turn on computer
Computer Is Out Of Battery
Plug in the computers charger for five minutes then unplug and try to turn on the computer.
Battery Can No Longer Hold Charge
The computers battery no longer holds any charge, but the computer will still turn on if plugged into a wall.
Removing the battery from the computer but leaving it plugged into the wall. If it turns on then the battery is faulty.
Internal components vital to computer operation are broken/malfunctioning.
Keyboard Back-lighting Not Turning On
Back-lighting does not turn on
The issue might be as simple as restarting the computer. Power off the device then power it back on.
It is possible that the computer ATK, Accessibility Toolkit, program may need to be updated, downloaded, or reinstalled.
A cable might be loose or broken causing a poor connection between the keyboard and computer.
Broken Keyboard or Back-lighting
A component in the keyboard or back-lighting might be damaged and needs to be replaced.
High Idle Temperature
The laptop is very hot while powered on, regardless of activity.
Dirty or Dusty Fan
Your fan may just be dusty or clogged with dirt causing it to not expel heat as effectively. Do what you can to clean it without pushing the dust or dirt further inside your machine.
Fan is Underperforming While Clean
Your fan may be getting old or may simply not be up to the task of keeping your CPU cool. Consider getting it replaced or upgraded.
CPU Running too Heavily
Open up the task manager and check to see how much of the CPU is being used with only background programs or a web browser open. It may need to be replaced.
CPU Needs New Thermal Paste
Thermal paste connects your microprocessor to your heatsink. If it is old or not up to the task it may not transfer heat as effectively. Consider reapplying new or higher performing paste.
All processes are stopped (due to the system crashing), a blue screen pops up and the computer has to restart
This is what the computer does by default to restore functionality and is a temporary fix.
Blue screens can be caused by problems with outdated or old hardware.
The driver software associated with the hardware can also be responsible for blue screen crashes if it is faulty, outdated or otherwise incompatible.
Finding the Definite Cause
Windows 8 will automatically create a (.dmp) file that logs the reason for the crash. Search the error code included in the crash log to find a more precise reason for the blue screen.