same issues with mine but Dell have admitted it is a design flaw see complaints here 1.       https://www.dell.com/community/Inspiron/...-15-3590-Hinge-Problem-or-Design-flaw/td-p/7526907 2.       https://www.notebookcheck.net/Some-Dell-G3-15-3590-owners-have-been-reporting-weak-bulging-or-broken-hinges-on-their-laptops.458541.0.html 3.       https://www.dell.com/community/Inspiron/...-G3-15-3590-hinge-broken/td-p/7395095 4.       https://www.dell.com/community/Inspiron/...-G3-15-3590-hinge-broken-3/td-p/7558314/page/3 There is even a potential law suit  https://chimicles.com/dell-g3-3590-laptop-hinge-defect-class-action-lawsuit-investigation/