I, too, have the refuses to process an update due to a non-functioning 4gb internal flash memory problem. No one wants to touch it. Not worth their time. “Get a 360S and kiss it goodbye,” they say. Seems a shame. Works perfectly otherwise. If I could find where it’s soldered to the motherboard I could, perhaps, have a go at fixing it myself. A low wattage soldering iron and a good solder sucker could be all I’d need. But nobody seems to have put such info out, that I can find. Maybe someone here? Sometime? Maybe?