Michael

A great reason to enable USB Debugging on your device. If you can't find a solution. Enter Bootloader Mode by holding down Vol - & Power. Press Vol - twice to get to the Recovery Mode option and press Power. When the Android/Warning sign shows up, Hold Power and press Vol - to enter Recovery Mode. Before we continue, be 100% sure you know the email address(account) and password you used when setting up your device. Hard Resetting will enable the FRP Lock or Factory Reset Protection Lock. It requires the user to enter the previous account info before getting full control. Having your account info is crucial or you'll be locked out of your phone. MotoReaper will bypass that FRP lock and the program is only for PhoneLab students. Although, I have seen it leaked so you may be able to save yourself the 40$ to register for PhoneLab. Moving on... You're going to be choosing Wipe Data/Factory Reset, so hopefully you're phone was set up to sync/backup your pictures and whatnot cause this will wipe it clean. Press...